The location was perfect and very central, however the service did not feel like a 4 star hotel. The breakfast buffet is not full, the spa is slippery, full of water on the floor (quite dangerous, many people fell), the staff is a majority of trainees that are quite nice but unfortunately often times helpless.
The ski room is in the lower level and the access is not allowed by the elevator, you have to take the stairs outside the hotel. Going up and down with the skis is the most inconvenient aspect of this hotel.