Apartamentos Suites Santa Cruz

Explore Apartamentos Suites Santa Cruz
8.2
Very Good
From 446 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

9.4

Service and Facilites

8.8

Traveler Reviews Apartamentos Suites Santa Cruz

Number of reviews per page
20
40
Top reviews
Mey
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Tengan en cuenta que no posee recepción ni cafetería como ofrecen en el anuncio fotos de desayuno. La ubicación es buena, pero necesita urgentemente una remodelación, la cama estaba hundida, la cafetera rota, la señal de la TV no funciona, el edificio de enfrente están construyendo por lo que el ruido de martillos en la mañana es fatal, la limpieza podría mejorar. Pienso que hay muchas mejores opciones en el centro de Sevilla!
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Brian
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very helpful hosts. Available on WhatsApp for any queries or assistance
Norris
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, communicative staff, central location, convenient.
Samantha
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The apartment was a decent size, basic and clean. It is very central to the Alcazar and plaza. So you will be in the heart of the town. The booking process was easy . However we didn't receive an email with the contact numbers for front desk on arrival. It was easy enough to find on the back of the property door. Most people travel with a phone and WhatsApp.
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Lidice
icon-
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property it’s in a great location ,and the apartment is spacious , however , they don’t take the trash out unless you pay for it , the property wasn’t clean , the toilet was broken as well as the courting shower was falling off , they don’t change the tower unless you pay for , the list go on and on , I rate a 5 out 5 in location , the rest they need to work on .
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Katelyn
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Really cool location, comfortable space. The check-in process took a bit more communication because you have to let them know what time you'll arrive for someone to come let you in. But, overall no complaints.
Stacey
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I loved my stay here, kind staff and perfect location!! Super close to everything you want to see. Apartments are actually spacious. I would absolutely stay again!
Mehrzad
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very close to the plaza alcazar
Maria
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The washroom was very dirty and with fungus. We tried to cancel our stay but Expedia didn’t get a response from the property and neither offer alternatives. We had to stay or would lose our money. They finally cleaned the room but the whole experience made us waste time and ruined our initial experience in Sevilla.The pictures shown a much better place. It is also extremely noisy. Would not recommend it! It also undermined our trust to Expedia.
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Francisco
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was great but bath was not clean. Apt needs some renovation. WIFI was useless. They brought a wireless router that didn’t work neither
Susana
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff is kind but I wanted to talk with the manager and I wasn’t able to. The location is perfect and it works if you want to walk and see the most touristic places. They cancelled the breakfast because of an external issue which I understand but they need to solve this quickly or share alternatives to their clients.
Malwinder
icon-with Partner
with Partner
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Proximity to old city
Taylor
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great location tucked away on a quiet alley. Room was pretty but very basic. Met our needs for a 1-night stay before flying home. Staff were wonderful and helpful!
Toby
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Lots of empty gestures. Horrid smell in room. Very misleading advertising. Unfortunately poor experience from start to finish.
Anny
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Spacious clean room
Meng
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Broken Wi-Fi: The Wi-Fi did not work at all during my two-day stay. When I reported the issue, the staff said they had “requested a technician,” but their tone suggested no one would actually come to fix it. When I asked for an ETA, the response was simply like I don’t know. Cleanliness Issues: The apartment was not very clean. It felt quite dated, and the bathroom in particular had an unpleasant odor, similar to urine. Staffing & Service: It seems the staff are shared with the nearby Halo Hotel. Even though I called 30 minutes in advance as instructed, I still had to wait outside for 10 minutes before someone arrived. There was no on-site staff presence and no room service provided during the stay.
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Sonia
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Well we were not happy because our room and place never had the internet , even with password nothing worked . The bed was not comfortable . We tried to no stay in the room We only liked the location .
Shawn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Only reason this did not get a five for full experience was the internet was down the whole weekend, which we paid for as part of the booking.
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Sehr gute Lage,( zentral , mitten in der Altstatt) . sauber und die Wohnung hatte alles nötige . Man fühlte sich wohl. War sehr ruhig, da die Wohnung in obersten Stockwerk war. Das Zmorgen gleich um die Ecke in einem Hotel haben wir nicht beansprucht.
Andrew
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Stunning property. Excellent location. Friendly staff. Allowed a worried free experience in Sevilla. Local dining, attractions, you name it was accesible and led to a “whirlwind” of experiences for us! Sevilla was quite a blur!
Number of reviews per page
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