Astor & Aparthotel

Explore Astor & Aparthotel
8.6
Very Good
From 253 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.8

Service and Facilites

9.0

Traveler Reviews Astor & Aparthotel

Number of reviews per page
20
40
Top reviews
Yevgeniya
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

If you need a place to crash for a night this will do. I wouldnt bring a family here for vacation. Stay was, frankly, not great. Staff not brimming with enthusiasm or desire to help but i guess not explicitly rude save for a few eye rolls when asked for assistance. Hotel advertises parking but their lot was full and i had to park elsewhere at a much higher cost. If spaces are limited to a literal handful, it would be prudent to disclose that visitors may need to make alternate arrangements. Biggest issue was clenliness; had 2 rooms and both rooms were not clean. Hair on the bed, absolutely filthy carpet, one of the rooms had a very strong unpleasant odor, incredible amount of mold in the bathrooms. Bathrooms in varying degrees of disrepair, including leaking faucets that dripped onto the floor, showerheads that sprayed water just about everywhere, broken drain covers, etc., etc. Safe also did not work. On the plus side, pretty good location with lots of options for food and shopping.
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Christian
icon-Leisure
Leisure
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Clean and comfortable
Levi
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great hotel. Comfortable bed, very clean room and especially clean bathroom. Front desk staff was incredibly friendly and check-in was easy. Great location, near stores and restaurants.
Eduardo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Location is excelent but It is not a 4 star hotel. It is a 2,5 or 3 star at most. Rooms and reception desk are basic, I got a smaller a room than the one I paid, and when I asked to the Manager he was facing back in the office, and didn’t even turn back to reply, he said we must be thankful because we got a good room, and we could submit any complaints through Expedia….
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Nakea
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

I'm a bit of a hotel snob so I was skeptical at first regarding the (too good to be true) room rate. However, this hotel checked all the boxes. The staff was highly professional and warm. In our in and outs of the day and evening we must have met everyone who worked here and we were greeted, asked if everything was okay. The rooms were clean, clean, clean. The beds were comfortable. And the location can't be beat. It checked off all of my boxes and then some. If there was a complaint it would be the shower. I don't care for the European folding glass door thing on the bathtub and getting out of its depth feels a bit perilous but overall, a stellar experience. I would stay here again in a minute no need to search for another property.
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Dongsu
icon-Business
Business
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The room was clean and ready well.
Anthony
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Really enjoyed this hotel. Clean and fresh@l! Warm and comfortable. The location is central and not far from public transport.
Shawn
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Tried to get in contact with the property but so far no luck good place to walk around
Ephraim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Property was clean and modern
Andrew
icon-Leisure
Leisure
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Staff all exceptionally helpful and friendly, without exception. Thank you, especially Sonia. But WiFi was almost entirely out of order for the duration of my >3 days there, and, in my room, the safe had no batteries so it too was useless, and the bedside reading lamps lacked light bulbs. Compensation for lack of WiFi was free breakfasts - which was very nice but didn’t overcome the frustration of no WiFi for someone without easy roaming data from home.
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Scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Nice hotel in a good location. Rooms were reasonably quiet, clean and comfortable. Service and breakfast were adequate. Location is about a twenty minute walk to the aldstadt/touristy section of the city, but it's nearby plenty of services and restaurants. They have on-site parking (having a small car helps.)
Stephen
icon-Business
Business
6.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

OK hotel, quite a lot of road noise. Liked the area, breakfast pretty good.
yasmin
icon-Leisure
Leisure
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Convenient and good reception. Location is great. Room was overall good.
Marc
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Quite small rooms, and not quite the feel of a typical 4 star hotel, however for our stay the location was absolutely perfect, the parking was so convenient and the staff on reception were amazing :) super fun and supportive. Really made the stay. Thank you!
Jerin
icon-Leisure
Leisure
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Lovely stay with nice and helpful staff! Everything you need or want is close by, from restaurants to tourist locations.
Dragos
6.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Great location but quite outdated and little amenities.
Mark
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Great location. Lovely staff and room was a great size for 2 nights stay!
Hanwen
icon-Leisure
Leisure
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Great location, recommend!
Kelsey
icon-Leisure
Leisure
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Very quick and easy check in process. Did not include the bottle of wine as mentioned and the parking is super tight, but the stay was nice overall.
Margaret
icon-
10.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Stayed 3 nights during a recent short stay in Cologne. Nice hotel with friendly staff and close to all amenities and transport. Would definitely stay again.
Number of reviews per page
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