There was a mixup with our pickup &were at the airport waiting. We had to call the hotel & get them to send someone- the driver finally arrived.
Check in was excellent with Emmanuel. Got to the room was happy with it. We were a larger group of adults, coming from a long ways and only so many clothes- which is why we picked this hotel for the two bedroom with a washer/dryer and location close to everything.
All was good until day 3, the day before we departed for the next leg of our trip, we wanted to do some wash so we’d have clean clothes ready to go. We did a load and then… on the second load, the kitchen flooded. We had the front desk come up. They told us impossible it’s brand new and said we must have overloaded it- we only had a couple items in it. We dried the floor and the guy said try it again. We asked for some more towels and were told no more towels.
So we tried to just dry the clothes- nothing- just soaking wet, hot clothes but the floor didn’t flood so there’s that. We decided to rinse the dishes and put them in the dishwasher to run later, a minute into rinsing the dishes we were standing in another puddle of water.
Turns out the plumber installed the lines with a couple strips of electrical tape. It blew the lines so anytime you used any water the kitchen flooded.
They don’t keep maintenance on call so the front desk clerk came up & retaped the line- we never did washed & had to pay to have it done on the next leg. They did dry it but that was all :(
