Tres bien situé, bon rapport qualité prix mais il ne faut pas s'attendre à trop, pas de verres ni cafetiere dans la douche mais lorsqu'on a demandé ils nous en ont donné. Staff tres gentil. Overall je recommande pour le prix et l'emplacement.

The room was clean. The staff were friendly and helpful. There was a supermarket nearby. We were close to the metro station and buses. Unfortunately there was 25 steps to take to reach the elevator to our room.

We stayed here 5 days/4 nights while we were in Lisbon. All the staff are really nice, Melena from front desk was really friendly, bubbly and nice as well as the staff at breakfast. The views of our bedroom was beautiful, and all amenities were great. Highly recommend staying here!

Beds were too small and uncomfortable and the pillow was a flat pancake.

Room was clean and housekeeping did a great job, no smell. Bathroom showed a bit of wear but nothing unexpected for this star hotel. Area was fantastic with lots of places to explore. No scary streets and close to a grocery as well.

Staff, position, value

Very nice stuff good room

Nice stuff, clean, rooms are not spacious but we only had carry-on. So it fitted in .

The room was basic, comfortable and clean. The service was fine. One problem was the intermittent lack of wifi on my floor. I often had to go to the rather small lobby to be able to get the internet.

Location, staff professionalism, modern bathroom, clean bedroom,reasonable price, variety on breakfast buffet

Room was spotless, bed made nightly. Great Hotel.

They has good internet. Breakfast was great.

Pretty average. Breakfast is good though

Wifi was good

Was okay.

Excellent location. Easy check in and check out. Very clean and modern.

Nice and clean room. Great location, but was noisy from outside

The staff are very friendly

Hotel close to areas of interest. On booking should have mentioned stairs and not suitable for anyone with mobility issues… to reception 12 steps, from reception to first floor to get lift was 28 steps. Lift broke down once and had to walk down stairs from 4th floor. This prevented me on going out on occasions as I couldn’t face returning to have to go up 40 steps. The staff, cleaners and breakfast were wonderful. But due to my arthritis this hotel was a huge challenge.

Staff were friendly and helpful. Hotel location is good. Main issue is that although property has a lift you have to climb 2 flights of stairs to get to it. I think this should be made clear when booking. We specifically booked a hotel with a lift as climbing stairs is difficult, Also room only had 1 electrical plug so we had to take turns charging devices. Finally the internet did not work on the last day.