L’hôtel était parfaite ! Le personnel est tout simplement merveilleux. Ils sont gentils, accueillants et veulent toujours aider ! La chambre était très propre ainsi que la salle de bain ! Je recommande vivement !

Great AC, small room but perfect for us. Shampoo & body wash provided but no conditioner or anything (i brought my own), bathroom has a hair dryer. Secure and very quiet, amazing location!!

Central location to visit Lisbon. Friendly staff.

Room 406 smelled of sewage, unable to change room due to full capacity. Spent the night w the windows open to alleviate the fecal smell and was unable to sleep due to the noise level from outside w the open windows. Hotel not responsive to the fact that the room smelled of sewage. Good location though.

Good central location. Perfectly fine for a short stay.

Shower was not setup properly; inconvenient to use

Arrived in Room 406, the balcony doors were open and we loved the view, but we closed them to use the bathroom, that's when we got smell the sewage problem. We closed the bathroom door to try to get a break in our room, but the door locked us out of the bathroom and our stuff inside the bathroom. The cabinet door doesn't close and the bathroom door clearly has an issue, not to mention the sewer smell. And the shower faucets were hanging out of the wall. There was an oil diffuser behind the toilet to try to mask the smell. This room must be fixed before anyone can sleep here. We were moved to 409, a much better room. The bathroom has been updated and the room is clean. Overall, you get what you pay for here. Breakfast is basic but decent. There are MANY stairs, but a very small elevator up 2 flights of stairs does get your luggage to your room and is a relief after a day of exploring. The bed is hard and you can feel the springs but the bedding is fresh and comfortable. The bath towels are fantastic. Highlights: the view of the Castle are incredible, the location is excellent and the towels are super soft and very large.

Fantastic location and great friendly staff. AC room and could get an iron when needed, lovely clean room with very good quality towels. For the price you wont find better! Staff we came across were great and very helpful. Bathroom was slightly tired but nothing wrong with it and clean. Would stay again :)

I stayed at this property earlier in the week for 3 days in room 409 and had no problems. I returned to Lisbon the night before departure and stayed in Room 406, the entire room reeked of sewage. I alerted the staff, and they agreed to the sewage smell, however, the hotel was full and they were unable to change my room. It was too late to find a different hotel. The only option I was given was to open the windows in order to quench the smell. Needless to say, it was a sleepless night, between the smell and the outside noise due to open window. I reached out to the property during my stay, the morning of my departure, have tried to reach out to them since and have not had a reply yet

Fair breakfast, staff super polite and friendly

Tres bien situé, bon rapport qualité prix mais il ne faut pas s'attendre à trop, pas de verres ni cafetiere dans la douche mais lorsqu'on a demandé ils nous en ont donné. Staff tres gentil. Overall je recommande pour le prix et l'emplacement.

The room was clean. The staff were friendly and helpful. There was a supermarket nearby. We were close to the metro station and buses. Unfortunately there was 25 steps to take to reach the elevator to our room.

We stayed here 5 days/4 nights while we were in Lisbon. All the staff are really nice, Melena from front desk was really friendly, bubbly and nice as well as the staff at breakfast. The views of our bedroom was beautiful, and all amenities were great. Highly recommend staying here!

Beds were too small and uncomfortable and the pillow was a flat pancake.

Room was clean and housekeeping did a great job, no smell. Bathroom showed a bit of wear but nothing unexpected for this star hotel. Area was fantastic with lots of places to explore. No scary streets and close to a grocery as well.

Staff, position, value

Very nice stuff good room

Nice stuff, clean, rooms are not spacious but we only had carry-on. So it fitted in .

The room was basic, comfortable and clean. The service was fine. One problem was the intermittent lack of wifi on my floor. I often had to go to the rather small lobby to be able to get the internet.

Location, staff professionalism, modern bathroom, clean bedroom,reasonable price, variety on breakfast buffet