9.0
Exceptional
From 591 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.6

Traveler Reviews Chateau Hotel

Number of reviews per page
20
40
Top reviews
Lindsey
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was excellent! Bed very comfortable. AC worked great! Parking is down and across the street. As a solo female traveler arriving after dark, I was a little anxious, but when I exited the lot, Jean was coming down the sidewalk to meet me. Much appreciated! The room was ground floor streetside and I was awakened several times during the night by revelers, but afterall, it is New Orleans!
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Michelle
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was very good
Elizabeth J
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The front desk staff were all amazingly helpful and kind.
Margaret
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Elaine and staff were wonderful! Always there when you needed something. They were really helpful with your plans for your day! Such a great joy for your stay!
Andrew
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location, near everything, friendly staff, nice pool and room. Quiet
Lisa
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent place and I will stay there again.
Veronica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Macy was great! Room was very cold like we like it.
Kaila
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was very nice, no complaints there. However, the “hotel” wasn’t the best. It was kinda small, outdated, had a mold smell, no mini fridge so we couldn’t bring leftover food back to the room, no full length mirror, no area for breakfast. Definitely wasn’t worth the $1100 we paid for 4 nights.
Olga L.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We booked a last minute weekend stay here after our original flight was cancelled. The staff was beyond friendly and the location was wonderful.. about 2 blocks from the French Market, close enough to the action but not so close that you were up all night. We got to watch a couple parades go by (wedding, protest, and a just because parade lol) the courtyard and pool area are very cute. The building itself is older, as are most buildings in the heart of the French Quarter so the rooms were on the smaller side, but they were clean and well kept. Would definitely stay again!
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Theodore
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I was in town for a quick work project, the attendant was texting me and making sure the check in was going to be smooth as our flight was delayed by five hours. He moved quickly knowing I was tired. Overall the experience - while short (left by 9am) - was good. I mean its not an area I would bring my kids to, as the french quarter has a lot of crime and vagrancy, but I enjoyed the nostalgic feel of the room.
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Tiffany
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful staff, and a quieter location off Bourbon Street, but still centrally located.
Joshua
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our experience here was fantastic. From the comfy beds, to the great customer service. All was superb!
Heather
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property is great and easily accessible to everyrhing you want to do in NOLA. The downer for us was the lack of a fridge and microwave or onsite vending machine to get cold drinks.
Fred
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Love this place. Perfectly situated in the middle of the French quarter. Great rooms and prices and a friendly staff.
Jacqueline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice property, Jennifer is very helpful. Great stay.
Amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing stay! Will stay there again.
jess
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property was very charming, pool was great for those hot days. Staff was friendly and helpful. I think refrigerators in the rooms would be great and coffee service in the lobby vs the machine in the room. The bed was comfortable and we enjoyed our stay!
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This property was truly so beautiful and picturesque. Our flight was super delayed and we didn’t arrive until late/early morning and the concierge was still ready for us! The hotel was beautiful, the staff was friendly, and our room was perfect. Its located in the French Quarter so you could walk to mostly everywhere you want to, but its not loud or noisy if that’s what you’re looking for. We truly had the best time and this hotel and can’t wait until we come back.
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David
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Cockroaches in the room
Natalie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was the best! Room was nice and cold!
Number of reviews per page
20
40