8.6
Very Good
From 941 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews The Palms Hotel

Number of reviews per page
20
40
Top reviews
Alain
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staying
Matthew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed here for bachelor party. Would recommend if you are looking for a central location
Stephen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was a bit too small but it was clean.
irina
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Love the room breakfast can be better
Isidro
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful location
Rohit
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The real place looks nothing like the photos. Old and dingy. Couch in room was gross with stains.
Dawn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice pool. We loved the pool and bar.
Pamela
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Check in was very smooth and staff was very helpful. The room was small but comfortable. It was a challenge to find enough available electric outlets for our charging needs. The outlet in the bathroom was connected to the light switch - it was not "hot" when the bathroom light was turned off, so we could not use the nightlight we brought with us. The floor of the shower was slanted toward the drain and got quite slick when wet, resulting in a potential fall hazard (there wa not a rubber bathmat). Breakfast didn't start until 8a, but had quite a variety of items to chose from. Parking is a challenge in the area. Overall, we had a nice stay.
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Luis
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great little hotel, more like a bed and breakfast. Staff was nice and helpful, breakfast had some hot options, room was perfect for 4 people. Will come back again
Warren
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Old property which is charming. Well maintained, paint looks fresh. Off site parking can be challenging for physically challenged. One handicapped stall on site. Very few for able bodied. Breakfast does not start until 8am.
Robert
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great, pet friendly hotel that was about a 10-15 minute walk to Duval Street. Staff was super friendly! The pool was lively. Easy to find parking and the bed was comfortable. Would definitely stay here again!!
Donna
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This is an older property in the area of Key West consisting of homes built in the 1800's. Therefore, rooms are very small, luckily our room had a mini split A/C plus ceiling fan so I was able to maintain a comfortable temperature in the room. I was disappointed in the breakfast as it wasn't available until 8am and the coffee was terrible. Parking was difficult to find.
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Dana
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel walked us next door because our room had isssues. It was decent but not great.
Gwen
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel is perfect! I love the old Victorian style home. The hotel is well maintained. If I ever get back to Key West, I would definitely stay here again.
James
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very accommodating
Debbie
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Perfectly reflected the Key West Vibe
anthony d.
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

What can you say. Yes you can walk to the action area. I didn't, we took Uber. 5-6 minute ride. Had car and could have driven and parked there. Then when you get back to The Palms, good luck finding a parking spot at 2:30 am. So it's a nice place, but as you would see, next door, across the street down the road, it doesn't matter where you go, there are hundreds of other hotels, take your pick.
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Russell
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Colors reminded my wife of honey dukes from Harry Potter
Wenjun
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice environment, the room is big and bright. The only inconvenient thing is hard to find street parking, we had to park some far and walk to hotel.
Rachel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great place for a weekend in Key West. The building and grounds were very clean. It was nice to have a bar at the pool. Pool is big and no one is floating on top of another. I would stay there again.
Number of reviews per page
20
40