Overall Ratings & Reviews Hotel Merkur

Great location. Quick access to the center of the city.

We had a four night stay at the Mercury and it was an excellent choice of hotel. The team on Reception were so helpful and friendly - going ‘above and beyond’ to help us. The breakfast was delicious and the team in the restaurant worked hard to ensure the buffet was well stocked with a nice range of breakfast treats. The hotel enjoys a central location and is just 5 minutes walk from Leopoldsplatz, the centre of the town, so it’s really convenient. We enjoyed early morning walks (and runs) on the Lichtentaler Allee - a beautiful tree lined walk along the river, which starts about 2 minutes walk from the hotel. The bedroom was a good size, although our bathroom was quite cosy (apparently some of the other rooms have bigger bathrooms). We will definitely be returning to Baden-Baden and will certainly be looking to stay at the Merkur, which offers excellent value for money.

I have stayed at the Merkur for many years and enjoy the quietness and atmosphere. Baden Baden I'm my place to escape from my busy life.

I appreciated all of it. The front desk staff were so helpful. The food was good. I loved walking around the town and the people I met. Very hospitable for a single traveler.

The hotel was in a great location, walkable to everything, including the spas. Decor is dated, though, and no restaurant. The staff was wonderful and accommodating. Very quiet and clean.

Great one night stay. The single room is lovely size and cosy. Clean and up to date. Ladies on the reception were also very helpful with recommendations on what to do and calling me a taxi to the airport.

A bit noisy in the morning as room provided was above reception.

Very good hotel near old town. Good service at check in, very good breakfast

Friendly reception and we were able to access our room two hours before normal check in time. The room was spacious and overlooked a very quiet street. The breakfast was very, very good with an extensive selection of fresh food to select from.

One of our favorite hotels on our 2 week trip through Germany. The room was small, but had a portable AC which made the hot weather much more bearable. The staff were super friendly and helpful and made us feel welcomed. Walking distance to all the great dining and shopping.

Breakfast was good. Room was a good size and very clean. Some noise from street outside early in the morning. We paid to park our car in the hotel garage and psssed by one day to find it outside and unlocked! Restaurant and bar were closed for the summer which we weren't informed about beforehand.

Very good breakfast. Helpful receptionist. Everything spotlessly clean. In the centre of town near bus stops and spa. The walking is superb.

Good area for visiting Baden Baden

Good place for visiting the city.

Staff was very helpful and friendly!

Wonderful hotel!Highly recommend!

Parking was an issue. Restaurant downstairs lovely

Great location in the center of the city. Modern facilities and a good breakfast. Very helpful staff.

Great central, walkable location. Reception staff was chilly and indifferent with respect to customer service….bordering on argumentative with respect to confirming a taxi for a pick up from the hotel.

The receptionist staff was very informative about what activities are available in town.