Laundry service was available but I don’t think they put soap with the clothes to wash

Hotel Casa Rustica was a fantastic place to stay. The staff were incredibly friendly and welcoming, and the location was perfect since everything was nearby and easy to get to. The rooftop view was absolutely beautiful and a great place to relax after a day of exploring. I would definitely recommend this hotel to anyone visiting the area.

La atención es excelente, la vista lo mejor y ubicada en un buen lugar, está cerca el arco y hermoso para salir a caminar 😍 100/100

Staff was nice and helpful

La atención muy buena el hotel 10 d 10

Great place

The staff were very helpful and they have various offerings that they can arrange for you. When our shuttle came early to transport us to Lake Atitlan, the front desk came to our room to let us know that the shuttle had arrived.

Ils nous ont laissés stocker nos bagages et prendre notre douche, et ce, malgré que la journée de notre reservation soit passée!

I reserve 3 beds bedroom and at timevof check in , they said was not available

The hotel is a close distance to alot of good restaurants. The staff are very helpful. They change your towels everyday, but not the bed sheets. The bathroom had mold which I believe is due to the hot climate and little ventilation.

Very clean and well maintained. The daytime staff were exceptional—friendly, attentive, and truly went above and beyond to make my stay enjoyable. The hotel is also very pet-friendly, which I really appreciated. Very nice terrace and view. I enjoyed the complementary coffee. The night receptionist was less welcoming and came across as a bit indifferent, though they still handled requests appropriately, just in a more minimal way. Overall, the excellent service from the daytime team more than makes up for it. I would definitely stay here again.

Hotel is cute lots of plants flowers, staff very friendly and courteous. I left my phone there and I got a called asking me if that was mine, they will mail it to me ! Very nice place, small but cozy , easy to move around nice location !

Friendly staff that let us check in early! Love the common space rooftop that we got to use. Room was a bit tiny for 2 but nice for the price

Very friendly helpful staff and a very comfortable stay.

No-frills hotel located right in the middle of Antigua’s historic district. Really, that is all I needed for this vacation because I wanted to spend most of my time outside walking around. Loved the staff, including the two dogs! Small room but inexpensive. If you’re in town to visit Antigua and not sit in your hotel room all day, this is the place to be.

Disappointed

Yes is was

Had a great stay at Hotel Casa Rustica in Antigua. Quaint, simple, and exactly my vibe—comfortable and close to everything. I felt safe the entire time, which meant a lot traveling solo. The staff were friendly and helpful, and the dogs were incredibly sweet. Would definitely stay here again.

Excelente atención del personal, habitaciones muy limpias y aseadas. Personal muy atento a sugerir Tours a realizar. 10/10

Central location and the staff was very accommodating