Fantastic service and really delicious food, stuff is where really friendly and smart, we loved and we’ll be back again thank you

.

clean room, amazing staff!! Very good food!

All was great

Clean room, and food were good but staff was not helpful. Entertainment was not free that is not good for a 5star hotel.

Fantastic hotel. All staff were really friendly and helpful. Big shout out to Mustafa, guest relations and Ronahiti, animation team. The food was fab with a great choice. We will definitely be back.

The room was spotless and great staff

Fantastic staff, clean rooms, awesome food, deserts and beverages. We loved everything about this hotel and we had great time. Thank you Liberty Lara!

Yes

The room was clean, staff were all very helpful and considerate. Variety of food always available. Many pools and lots of areas to relax and sit. Beach was very close and so was all the shopping areas all within walking distance.

Yes

Room was clean and staff were very friendly and welcoming! However they need to do better with food allergies and know exactly what has an allergen.

They put us in a very small room even though we booked a standard sea view room. When approaching staff members, they advised that the hotel is fully booked. I felt racism also and felt certain skin coloured guests were favoured. Me and my family felt like background characters and not a single staff acknowledged us or was nice to us.

The best

We had a side sea view, which was lovely from the bed. (8105) however, the issue was there was no air con during the nights so the room was extremely hot. Its turned off in the evenings for the whole hotel. At one point it was 26 degrees in our room at 2am, we lost a bit of sleep over it... whole hotel was very clean and gardens, pool etc perfect, cannot fault the team there, however the bath enamel was missing in parts which made us feel a bit off bathing our 5 month old. The food is great, lots of options perfectly cooked, however we expected better of the restaurants. The turkish was nice, of which you get one visit, we also visited the italian but it was not Italian, not sure about the menu. We then didnt bother with the thai (payable), which is only open on Weds. Aparently the bbq (payable) was open on sunday but we didnt even see this on site, or the fish (payable) restaurant... leads me to the next bit of the hotel doesnt really match its website. It is - good friendly, especially to families, relaxed... but if you are expecting luxury and vibes in every bar it may not be for you! We enjoyed the bars apart from the apollo near the adult silent pool. Some of the staff were great with us and the baby, super friendly and helpful, but some were aloof such as reception. Only other thing is to say that the hotel was also very welcoming to all, diverse with cultures and lots of the staff spoke many languages. Loved that. Also close to the airport.

We loved everything about this hotel.

Excellent

Excelent

No bath robes which was quite annoying, no uk plugs. Other than that was good

Staff are the most friendly and welcoming of all the staff at all the hotels we’ve stayed in. The rooms are tired and in need of a refresh. Will definitely return. We received a room upgrade, assume this was because of the silver VIP benefits with Expedia