Sean
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The hotel has a nice aesthetic, low rise and welcoming. My room was large, clean and had a ground floor balcony. The staff were generally friendly and polite. The buffet breakfast was plentiful.
Unfortunately there were a few negative points. On arrival, the receptionist/manager was involved in a heated argument with one of the cleaners. It was very unprofessional and continued as I checked in. To make it worse, the computer was 'down' and I had to pay in the morning. Morning came, and whilst checking out and paying, the same receptionist/manager held a conversation with someone on the phone instead of focusing on her customers.
The room I had was in need of a bit of a refurbishment - the shower head was hanging loose and the toilet roll holder was also loose.
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