excellent hotel and staff

Chambre propre, le staff gentil

Basically conditions for the high price

Location is amazing! Staff very friendly, good wifi Good restaurant. The gym was being remodeled

Excellent location, friendly staff.

The view in the room was amazing!

The room was fine, the bed was comfortable. There was a really nice view of the mountains in the distance. They’re almost just very basic with no additional vanities. No drinking water available.

All good- nice reasonable price. Close to everything in historical district

Great location

Miguel was very help during our stay.

Muchas gracias!

A very nice place to stay, rooms are nice staff were not to helpful to some repairs in the room. Also the property did not have essential medications or an emergency kit to provide.

Outstanding location in the old town close to the main square with free car parking just beyond the ruined castle (if you can find a space - can get very busy!). You should pay for the rooms with views out over the canyon - we were on the top floor and the view was stunning! Very positive that the hotel was dog-friendly and lived up to that, with there being no problem to enter the breakfast area with our labrador. Black tea availability would have been nice at breakfast but otherwise, an excellent spread. The restaurant is also excellent quality though a little pricy by Spanish standards (particularly the wine list but then the Bobal wine we chose was very nice indeed). Highly recommended overall.

Lovely place , we loved it location is like going back centuries, clean , hospitality, restaurants I can’t describe in words,, come and experience it yourself, you’ll be amazed

Our room had a balcony overlooking the canyon and in all our years of travel we’ve never had a more amazing view from a room balcony. Pay the few extra dollars for the view. It’s worth every penny. The place is clean, and the rooms are nice. The jetted bathtub was wonderful but when you showered water tended to go onto the floor. Lots of shelves and closet space. When we return to Cuenca, we will definitely stay here again. Great value.

Nice well located hotel.

They changed our stay to another hotel without previous notice.

The views from this hotel are to die for -- a stunning vista of a natural gorge, medieval walls, the monastery-become-parador across the gorge, and the whole hill town curving down below this hotel. The supplement for the good view and balcony are so worth it! Otherwise a fine hotel in a wonderful setting, even if the breakfast spread was a little disappointing.

Beautiful hotel, really nice bar / restaurant (quite casual) just be careful of the spa it’s €30 per person per day….. this was the same price as our room!

Cosy hotel and friendly stuff