Overall Ratings & Reviews Olympic Palladium

I stayed here in Sept/24. Obviously, I enjoyed it enough to give it another try. I am an adamant non-smoker. On my last stay I brought it up. Reception tried to rid the room of smoke but it really didn't help as it was thick as soup. I mentioned upon reserving I really didn't want to go through that again. I also mentioned I would like to get some breakfast before it was actually served (8 to 10AM). I missed out on my last stay. I am happy to say both small issues from last time were no longer issues on this visit thanks to a young gentleman named Phillip who was only eager to assist with a smile. I was also able to extend my checkout time upon departure without a dreaded money grabbing fee. Luggage storage is also available with a smile (Yanis) so you can enjoy Rethymno to its fullest. To me the greatest virtue of this property is reception. They don't roll their eyes or give a heavy sigh at requests. They indeed want you happy and returning. Breakfast has numerous choices even for the fussiest eaters such as myself. The smallest downfall is the bed and pillows. The support was not firm as I like but we are all different. Even though Room #503 faced the street any outside noise was minimal. Job well done!!

The main issue was the gym - advertised on website, it was unsafe and dangerous to use with all equipment broken and simply dangerous for heath, this gym should’ve been completely shut. Showers in the room were not any better either, filthy, covered in mould, broken doors covered in rust. Overall, this hotel is in terrible condition and shouldn’t be awarded the stars it received. Awful

bed and pillows were very uncomfortable and shower was very hard to get in and out of

All perfect

We

Quet nice and place ,friendly and helpfull staff, good breakfast ,close to the beach and center.

Good staff

The hotel is located between the old town harbor and the central bus station which was perfect for our needs. The staff were great…friendly, helpful, and professional. There were several good restaurants in the area just outside the tourist area so prices and vibe is better. The breakfast buffet offered a good variety. On the negative side, the hotel is in disparate need of updating. The hall carpets are faded, stained, and dirty. They look to be decades old. The floors in our room were a laminate that was peeling back in numerous spots. The mattresses were very bad. They were hard and the springs poked into you. Although worn, the hotel was clean. I would most likely stay elsewhere until the hotel is updated.

Good budget option within walking distance of the old town and bus station. Clean room, comfortable bed, nice bathroom. Only negative I experienced was the air conditioning being pretty weak, with no temperature control and just a low (low low) and high (low) button.

Very Good hotel in the central of Good restaurants, near the sea and near a Good shopping area. Only need some more Regular cleaning of room - Else 4 stars from here. Can only recommend

Ok stay. No parking on premises. Very good service in the reception. No dinner restaurant. Breakfast begins at 07:30, tookaye for early check out!

Very accomodating staff. Good room condition, very clean.

Viskas patiko. Vieta visai šalia centro. Viskas pasiekiama pėsčiomis. Maistas nelabai skanus. Bet šiaip viskas gerai. Švaru, tvarkinga. Kainos ir kokybės santykis

Friendly, helpful staff. Nice atmosphere. Everything I needed was provided

Friendly staff & clean property. Right in the city center, close to the shopping district and nightlife.

Lovely place great location best of all lovely friendly staff oh and a nice plentiful breakfast

Location was awesome, but the beds were terrible. For the price a great deal.

Horrible, après plusieurs tentatives de contact à l'hôtel sans aucune réponse, nous n'avons pu y accéder !

Très bon séjour personnels agréable

Zwembad