Comfort Inn & Suites, Odessa I-20

Explore Comfort Inn & Suites, Odessa I-20
7.8
Pleasant
From 469 reviews
Cleanliness

8.0

Room Comfort

8.4

Location

8.4

Service and Facilites

8.2

Traveler Reviews Comfort Inn & Suites, Odessa I-20

Number of reviews per page
20
40
Top reviews
Bobby
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Bobby
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good place to stay
James
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The smell was the worst part. The food in the morning was not much better than prison food. I also hate the coffee machines hotels like to use now
Cynthia
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was nice at check in. Room was a suite with a sofa bed. Queen beds were ok, but sofa bed cushions were filthy and the sofa bed had a thin mattress. It was unusuable. Hallway trash not emptied. Trash everywhere.
Adrian
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean rooms quiet hotel
luis
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It is a great place to stay. I will stay next to when I get there.
Douglas
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Apathetic Clerk checked us in. Seemed annoyed. Room was dirty and smelled rank, and this is Odessa where everything stinks so for it to smell worse, oof. Food debris and crumbs in the vouch cushions. Clerk was annoyed when we asked for more pillows /sheets for the sofa bed. Rude to my wife and told her we already had 8, we only had six. Breakfast selection was lame, ran out of bacon, never replaced. Coffee machine was broken so the had a single pot brewed which was terrible. Basically this is the last place you want to stay in Odessa.
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Shannon
icon-Business Family
Business Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was nothing like the pictures or previous reviews. The lobby was kind of clean with stained furniture. The room was terrible……thankfully though, there were no bed bugs (I did check). The floors are carpet and looked to have about 20 different stains at least in our small room. The walls nor doors were clean. The breakfast area was bare minimum and for someone who doesn’t eat pork or red meat, I had to resort to a biscuit that tasted like the freezer. And the smell, smelled like sewage in the dining area. 10/10 would not recommend.
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Rhian
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My air conditioner barely worked, it was unbearably hot in my room, the room stunk like mildew
Keefer Bowers
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Had a great stay. The hotel is a bit dated, but it’s very clean, and the staff are friendly and welcoming.
Anthony
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everyone was nice but the smell of the room was terrible, it smelled like pee and cigarettes
Jorge
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room smelled like feet. The carpet was dirty. Had stains all over. The mirror on bathroom was all chipped. As much as they charge, they should be able to buy new mirror and replace carpet.
Jesse
icon-Business Family
Business Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

breakfast was good and staff was helpful
Jim
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Apparently the bed and sheets were not clean and definitely not sanitary. Scabies… no more needs to be said.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

When you first walk into the lobby the smell of rotten eggs/sewer hits but goes away after walking to your room/hallway. Not pleasant at all and the pool being temporarily closed should be mentioned while booking on sites. Bathrooms need to be remodeled as well you can see a lot of rusted pieces around the faucet and toilet.
Monique
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

When you first come in the lobby, it had a bad odor and when I got to my room, it was real filthy and nasty. I used a black light and saw all kinds of stains on the bed on the side of the bed on the carpet and the couch And it also had blood stains on the sheets. I immediately left the hotel and booked another one the same night I went to super eight by Wyndham
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david
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Have stayed here several times for work and have never had any issues. Good price for area.
Mariruth
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Construction. Difficult to find in the dark. Desk not friendly.
Tabitha
icon-Business
Business
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Only issue was the smell of the hallways and gym. Could need a bit more detail on the rooms. But you get what you pay for.
Brian
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

EVERYTHING WAS DISGUSTING AND THE BED SANK IN A LOT IN THE MIDDLE
Number of reviews per page
20
40