Great hotel, friendly staff, good spa, decent breakfast (caters for vegetarians), convenient location, value for money!

1st time at this hotel very nice pleased with everything would use again

Room was very spacious, clean. Lady on Reception was very pleasant, welcoming and helpful when we requested more sugar and milk. On checkout same lady was very friendly and welcomed us back. This was our 2nd stay and wont be the last. Hotel is in a nice quiet position, but very handy to Llangollen Centre. Ideally situated.

Staff very friendly and helpful. Room was well equipped. Breakfast was excellent

It was a really good stay, and we enjoyed the evening meal a lot too.

Lovely spacious immaculate room , very comfy bed. No bath but a lovely big shower. Lovely bar area in the hotel to relax if a day time , spa is fabulous.

Really lovely hotel. Staff could not be more helpful. Excellent food

A nice hotel , with friendly staff . The room was a little disappointing, there were no sockets by the bed , the hot water for the bath wasn’t hot , but was boiling in the sink . We had a humming noise which kept us awake at night, but the staff were helpful , and we managed to sort it out by our 2nd night . Only because the girl at reception slipped up and said they knew of it , and it was to do with the card you insert for electricity to the room ( room 307 ) .Anyway they did refund our money for the breakfasts for both mornings as a gesture of goodwill, after my partner prompted them . The breakfasts were ok if a little overcooked . The spa was lovely and relaxing after our 13 mile walk along the canal , it’s £10 for the 1st hour and £5 for an additional hour . It’s a nice easy walk into town less than 10 mins .

Review for The Wild Pheasant Hotel & Spa – Saturday 6th May 2026 We had a wonderful stay at the Wild Pheasant Hotel & Spa on Saturday 6th May and I can’t recommend it highly enough. From the moment we arrived, the standard of cleanliness really stood out. Our room was spotless, and the same high standard continued throughout the entire hotel – everything felt fresh, well-maintained, and beautifully presented. The breakfast was absolutely AMAZING! The selection was excellent, everything was cooked to perfection, and the quality of the ingredients really shone through. It was one of the best hotel breakfasts we’ve had in a long time. However, what really made our stay special was Mel on reception. She went above and beyond to make us feel welcome and looked after. Mel is the friendliest, most helpful person you could hope to meet – she was genuinely lovely to chat with and gave us brilliant recommendations of places to visit in the area. Her warmth and professionalism made a big difference to our experience. She is a real credit to the hotel and the whole team. We left feeling relaxed, well-rested, and very well looked after. Thank you Wild Pheasant – we’ll definitely be back! Highly recommended. ⭐⭐⭐⭐⭐

Parking was fine plenty of space.Really enjoyed spa not overly busy and relaxing .Staff really friendly incuding reception and barman in tge glasshouse .

Clean room x relaxing atmosphere . Lovely food xx

We booked a room with an accessible bathroom for two nights. There was no shower curtain when we arrived and we were told that ours was sent out for cleaning. Same story the second night and only offered us extra bath rugs to help sop up the excess water from the bathroom floor. They did not offer to allow us to shower in the hotel spa, but agreed only after we asked. There were hundreds of dead bugs on the window sill, which the housekeeper came up to remove. In the middle of the room there was a hole in the carpet. This was a very expensive hotel and spa that fell far below expectations and not worth the cost in our opinion.

Clean spacious room,food good but limited menu. The staff all pleasant and helpful. The internet connection a bit iffy in room. Would stay there again

Our overnight stay was delightful, lovely room overlooking the garden, excellent walk-in shower. A drink in the conservatory was very pleasant and dinner excellent. All the staff are friendly and helpful. Parking also very good.

The room had a couple of cleanliness issues,also looking out of our room window there was a great big container not great. Also breakfast was a bit of a let down,the size of my husband's full Welsh breakfast was smaller the 2nd morning,loads of mushrooms,2 halves of tomatoe on 2nd breakfast about 4 bits of mushrooms and 1 halves of tomato

We didn't use the Spa or have any meals there so we can't comment on that. But the welcome at check-in was great and the room was excellent. We did have a drink in the bar where the service was excellent and very friendly. Overall we had a lovely stay.

Beautiful hotel in a great location. The staff were extremely friendly and helpful

We had the Spa to ourselves which was nice. Breakfast was good, room was clean, apart from dirty tea cups, a lot of damp around the window . Staff were all lovely

The room was okay. Though to be fair clean. The beds were a tad uncomfortable. The bed had a ridge at the side so probably needs a new matress. The pillars were cheap. One was too low and two were too high. The breakfast was of a reasonable standard. Though I doubt whether the sausages were Welsh sausages. Probably cheap sausages from wholesale suppliers. I used to make sausages and these definately werent home made. The buffet was very average. The bread was cheap commercial bread. The yogurts were full of ultra processed rubbish. Someone needs to take control of this aspect of the experience. On the positive side the location and the Staff were very pleasant. Not sure whether I would be back in a hurry.

Lovely stay very accomodating, the spa is gorgeous. I would book again.