If I’d never been anywhere else, perhaps I wouldn’t know how good an all-inclusive in Mexico could be. But I have experienced much, much, much, much better, and this one hailed in comparison to all of them.
First of all, aside from the Mexican restaurant, the food was horrible. I’ve never struggled to find food I like in huge buffets like theirs until coming here. Even the chocolate chip cookies were bad, something I didn’t think was possible. There also isn’t room service.
A few bars had Smirnoff and Bacardi, but otherwise, all of the alcohol is off-brand or come from cartons. Another issue with the bar is hygiene. Because this facility allows people to bring refillable drink containers, and the bartenders use the same stirring utensils for all of us, we are all swapping spit.
The biggest issue for me was the elevators which often stopped on every floor. That wouldn’t be a problem if there was air conditioner in them, I wasn’t on the 24th floor, and the compartments were tiny, jammed with other visitors.
The property is pretty, but it is in need of updates and smelled like urine or cleaning products in several places. For example, in the public bathrooms, I was grateful that they were clean, but the toilet brushes are kept out in uncovered canisters, containing very strong-smelling chemicals. And while enjoying cocktails in the pool, the cement stunk like pee. Not to mention the pool itself, which was constantly cloudy and filthy.
