Overall Ratings & Reviews Holiday Inn Express & Suites VAN BUREN-FT SMITH AREA by IHG, an IHG Hotel

Overall really good. We arrived very late and almost all the rooms were booked. The room was clean but didn’t have any towels. Called the front desk and they apologized and said they would bring them right up. After 15 minutes I went down to find they had totally forgot about it. It was a very small inconvenience but unpleasant after a full day of traveling and just wanting a hot shower and go to bed. Breakfast was very basic but they do have really good cinnamon rolls.

Very clean accommodations and friendly staff

The area to eat breakfast was very warm. I was sweating trying to eat. There weren’t enough low top tables. I ate by the computer because I hate high top tables. They were all open and the low top tables were full. Maybe you should make all the tables in the eating area low tops.

Very nice

Overall good experience .

Nice property and location

Cleanliness should have gotten a 5 but there were some long black hairs on the bathroom floor.

Terrible breakfast!!!!! Expensive for waht you get.

My stay was short but had a pleasant time there.

Service was excellent. Breakfast was good. Excellent cleanliness of rooms.

Nice and clean!

It would have been so much better if the mattresses were not so run down and the toilet not so far down to the floor.

Squeaky clean and the beds are perfection. Pillow top mattresses are so cozy and cloud like, but very supportive, as well. Finally, a good night's sleep in a Hotel! Thank you, Holiday Inn Express!

Amazing! Newly remodeled, so clean and eye friendly. Great breakfast and service. Very nice pool. Easy access to everything. I highly recommend this hotel.

Our room was very clean and comfortable

Clean, new, friendly and great price

This hotel was very clean and the staff was helpful. The free breakfast was great!

called

Love how they accommodated me with a 1st floor room, since I have knee problems. Thank you.

We have stayed at this location traveling across country several times. We have never been disappointed. It's clean and reliable. I booked last minute due to a bad hotel we were previously booked at. This is a very nice hotel