I just spent seven days at Acacia Barcelona and cannot recommend enough. The rooms were spacious with a separate living room and kitchenette. Very clean and modern. Housekeeping came daily and did a fabulous job. Front desk staff was always so pleasant and helpful. The location is perfect - right in the heart of L’eixample with easy access to metro, Ubers, taxis, gothic quarter and Sagrada Família. There’s a little botega next door that sells everything from deodorant and face wash to wine and chocolate in case you forget anything. You are walking distance to tons of bars, restaurants, coffee shops and pastries. Very safe neighborhood, I walked places til 2 am every night having the best time with no safety concerns. Highly recommend!!’

Great value in my opinion. There was some improvements going on, but disruption minimal (May 2026). There is street noise and it does disturb sleep but it's still 5* for me (and sleep disturbance reeeeeally bothers me in hotels). I dunno why - it just didn't seem to bother me. Amazing service. Nice enough rooms - lots of space.

Location was great! However, I would not rate this hotel as a 4-star hotel. It is very old and outdated; the amenities can't compare to those of another 4-star hotel.

Horrible hotel. Definitely not 5 stars. The rooms are from like the 70's, there are no plugs close to the beds, in fact there's only one available plug in the whole room. Warm water sometimes doesn't come out so it's impossible to shower.

After seeing the hotel's response, I find it extremely arrogant and full of excuses. They couldn't even guarantee the most basic amenities. For the drainage issue, they merely brought a mop to wipe the floor, leaving the room filled with a foul odor all night. Moreover, the attitude of the second front desk staff was particularly rude. Initially, we called to ask for shower gel, and he said he would come right away. However, we waited and waited—since I was in the middle of showering—until my friend went down to the front desk and directly requested the shower gel. First, he claimed he couldn't find any. When my friend suggested taking some from an empty room so I could at least finish showering, he still refused and told us to go ahead and complain. His attitude was unreasonable and arrogant, much like this response. ————————— Unacceptable Experience - Targeted Negligence by Housekeeping Our stay started off fine but ended with a complete breakdown of service and cleanliness. We stayed for three nights, and while the first two were without major issues, the final night was shockingly bad. Upon returning from shopping during a heavy rainstorm, we found our room partially flooded from a blocked drain and the bedroom window wide open (we were on the 3rd floor, with no security bars – a serious safety concern!). The man at the front desk was helpful and resolved the drain issue quickly, which we appreciated. However, things quickly went downhill: · When we went to shower, there was no shower gel. · We asked the front desk, but the new staff member had no idea where the replacements were kept. · Strangely, the shampoo and shower gel bottles (300ml) had been almost full the night before – now they were nearly empty. · When we asked to formally complain, we were told to “lodge a complaint through the platform.” What followed felt like intentional targeting by the housekeeping staff: 1. Beds were clearly not cleaned – Long hairs were visible on the sheets. 2. Dirty bowls were left in the sink – No effort was made to clean them. 3. The window was deliberately left wide open – We are still unsure whether our room was secure or if someone had entered. 4. Almost all toiletries had been poured out – Only a small amount was left in each bottle. We didn’t realize until we were already in the shower. This was not neglect – it felt personal and retaliatory. The same tasks had been completed correctly the previous day. We no longer felt safe or respected as guests. I do not recommend this hotel if you value security, consistency, or basic customer care.