Thank you

Really enjoyed the experience. The staff were all courteous and efficient. The food was excellent and the room delivered a good nights sleep.

Lovely hotel, good location in Katoomba, helpful and attentive staff, would recommend.

Not modern and ultra cool but, wonderfully, a hark back to yesteryear which is exactly what you look for in a Blue Mountains stay. Could do with a little post covid maintenance but highly recommend for those wanting to experience Katoomba as it is meant to be. Would definitely stay here again.

Wonderful views and comfortable accommodation.

The hotel requires freshening up. It would be nice to supply more loungers around the pool so all guests have a place to sit.

The staff were amazing! From the front desk to the servers and bar tenders, all staff were exceptional. The room was dated as to be expected in a heritage building. They were very clean and comfortable though. Nothing beat the view overlooking Katoomba and the blue mountains. We were lucky enough to get to dine with the most beautiful sunset.

View was great. Big big ridiculous downer was if you want to order bar food and your significant other want to order the restaurant you could not bring in the bar food to the restaurant which is utterly ridiculous. Other than that everything was fabulous.

Lovely Pool to cool off in after a day spent walking through the Blue Mountains. Room was delightful with a gorgeous view. Staff were attentive, considerate and courteous. When a hiccup occurred they kindly sorted it. Thank you. Oh and the pianist - AWESOME!

Lovely spot with incredible views, feels like a step back in time. Staff were great and the room was comfortable.

The location was excellent. Staff were kind and incredibly helpful. Would definitely return

This is a very old building. Really needs some updating, paint, good power washing. Ex. Old single pane windows with spiders inside! The rugs are very old and stained in the room, cracked sink and caulking in tub is really yucky. The staff are very nice and they make it feel more upscale than the hotel actually is. Breakfast is nice, service is nice, mountain view is beautiful over a street and homes though. I don’t mind old but there is ways to keep it vintage with newer upgrades for a more pleasant stay.

Clean. Lovely stay, great service.

The check in was quick and easy with lovely staff. The room was clean, spacious and had everything we needed. The restaurant was amazing with great food and views. Happy hour before dinner was relaxing in the lounge area with lovely cocktails, a view and a piano player.

What a great experience. Lovely old place, full of character and fabulous staff.

Room image was misleading and looked at their tin roof. The amenities were old and needed a new iron. The wait staff were rude. Will not stay again. Disappointed as last year it was amazing.

Friendly staff Eric giving all the information it need to make stay extra lovely

M wife and I had a very restful two nights and loved the history of the hotel. We plan to return for the Christmas in July event in 2026.

Lovely spacious and comfortable room, spa bath was great, great restaurant with amazing views, the views from our room if the mountain was also great. Everything we needed was there onsite.

Staff were excellent, the location is great, particularly the view from the dining room and patio.