Fairfield Inn & Suites by Marriott Dallas Plano/The Colony

Explore Fairfield Inn & Suites by Marriott Dallas Plano/The Colony
8.8
Very Good
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.8

Service and Facilites

9.2

Traveler Reviews Fairfield Inn & Suites by Marriott Dallas Plano/The Colony

Number of reviews per page
20
40
Top reviews
Zoleatha
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Did not eat breakfast
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room and common areas. Breakfast was good. Not the friendliest staff
Starla
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room and hotel were extremely clean. The staff was nice. The bed was comfortable. My only complaint is the walls are super thin. There was a dog in the next room barking all night and when he stopped barking the floor above us was creaking with people running back and forth.
Dennis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everyone was super nice and room was great. Great place to stay.
Brandom
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean rooms and good breakfast
Marcelo
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

to be honest, just went for the breakfast lmao
Roxanne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very nice, check in was easy. Property was clean and quiet. The bed was comfy but I wasn't a fan of the pillows, not as fluffy. The breakfast had a healthy selection and plenty of tables. I didn't use the gym but it looked like everything was in good condition and had both machines and free weights. The surrounding area has lots of restaurant's and shopping but you will have to drive there.
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Debra
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The check in was pure chaos. Alisha did her best to help as did Charles. For their efforts the rating would be higher. However, the manager Rose was not. She came in on her day off to assist because they overbooked the hotel. She brought her very ill behaved children with her. They ran all over behind the front desk and were not of assistance to the Alisha and another person behind the desk. I showed Alisha my reservation confirmation and check in confirmation and she still couldn't find my reservation. She checked her arrival sheet and sure enough there it was. Still couldn't find it in the system. Rose and her kids and the other person behind the desk left to get coffee at another Marriott property leaving Alisha alone. She tried calling Rose who left her phone at the desk. She tried calling the other property no answer. She really tried to fix it. Meanwhile Charles showed up and was able to resolve the issue. A guest (Ms Pitts) meanwhile went to find Rose. We got a room assignment. When we came back later we got to our room and Katrina was fantastic. Room was great.
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cornell
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was great. Rooms clean and quiet
Eduardo
icon-Business with Children
Business with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms were supper clean and breakfast was on point.
James
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was not great. Bed, sheets, & pillows very uncomfortable. Shower and floor was very dirty.
Julie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel & great price! The breakfast buffet is fantastic!
Heather
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Front desk very nice
Damon Rusty
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff wasn’t very friendly. Our room wasn’t super clean - our bathroom had drywall coming off. The beds we found to be uncomfortable. We probably wouldn’t pick this location again. It’s a great area.
Shay
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great service and the room was clean. We were able to visit comfortably in the courtyard and still feel safe. The ed was comfortable and the thermostat easy to adjust. Breakfast was delicious, well stocked, and clean all around.
Glen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff nice. Great nearby mall. Love check in cookies and breakfast. We liked this location so much from a week ago that we came back to stay here again for soccer games. However, we left for dinner and came back late and our TV not working. Figured too late in the evening to move rooms or do anything about it.
Muralidharan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was quiet clean and good
William
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Seems very nice, enjoyed the stay
Tisa
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

There incidental fee was not refunded in a timely manner and the customer service was horrible
Manu
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No comment
Number of reviews per page
20
40