Overall Ratings & Reviews Le Napoleon

authentic french experience, lovely staff close to everything

Room was fine but noisy with all the bars below. Very conveniently located opposite the station. Would have liked person checking me in to make it clear there are two options for breakfast (which was served in room above the bar that I didn't like much): better to just order breakfast in the bar if wanting croissant and coffee. Had good value evening meal there.

Stayed for two nights with my daughter. The staff were excellent and very patient with me as very little French speaking. Would definitely recommend for a short stay.

Great location within steps of Gare de Lille Flandres. Very friendly and helpful staff. We had breakfast and dinner also which was very good. Happy to recommend this place.

This hotel is in a Fantastic location, it’s fun situated on a very busy square , great for people watching, nice bar and restaurant downstairs

This hotel was perfect for a quick stay in Lille. Service was friendly and room was just fine. They allowed us to drop our bags off early so we didn’t have to walk around with them. The only negative was when we entered our room it was full of flies but that was due to a window being left open. Overall was a good stay.

GOOD

Location is good. Staff good but tired accommodation above a bar/restaurant and key number bore no resemblance to actual room number. Room directions non existent .Budget accommodation not sure if it is budget price,

The pub below the rooms was nice with a kitchen open 11am- midnight, very convenient. Hotel is opposite Lille Flandres station also very convenient for travelling.

Third time in this gotel and looking furward to the fourth

Great location for rail travellers. Bar/restaurant very jolly. Good accomodation

Very good. The hotel has seen better days but the staff are lovely.

Great location and plenty of places to eat, but being so close to railway station it was quite noisy at night but you can’t have everything..

Stayed a night, they have a very worrying approach to fire safety. There was an alarm at near midnight, so a group of guests got out of bed and went down to the bar area. The guests were completely ignored and we saw no one doing anything about the alarm, or any safety checks on the floors. Eventually the alarm stopped. I asked what it was, and was insulted by a staff member and told to go back upstairs using language I won't repeat here. Very unnerving, we will never be staying there again.

Not great toilet brush in the communal shower room just on the side. Not in a holder. No soap in the room or shower. Soap at the sink in the communal shower room. Towel rail has come off the wall and not been put back. Curtains clean but too thin to keep the light or noise out.

Very very average. Bed was comfortable and bathroom clean enough. Service is nothing amazing, but not terrible.

Excellent place to stay. On arrival i thought it would be a noisy pub stay but it was quiet, clean and comfortable room and perfect location. Access to transport and shops, plenty of dining nearby but the meals and service on site are great so didnt explore far

Great location. Easy to find. Shame no tea/ coffee making facilitues in the room

Friendly atmosphere in both bar & hotel, rooms are small and bathroom space limited. set in the area of great restaurants and train services, you don't need to roam to far from home base. being the centre oF activity it is also noisy, particularly for the early sleepers

Location was amazing with a pleasant welcome however our trip changed when we discovered that raw sewage was coming up through our shower tray. We informed staff of this who seemed very disinterested. This then gradually got worse before going across our floor, making the bathroom unusable. The sewage was then going through the ceiling to the floor below and eventually down a further floor to the restaurant. Even at this point the staff only said that they would ring ‘the big boss’. At no point did they seem apologetic towards us. We had to leave the room for the day and fortunately it had been repaired on our return minus the smell but not what you expect even from a budget hotel.