Lovely modern clean hotel. Staff were lovely. Quiet despite being by a busy road. A few minutes walk to to Hippodrome which was the purpose of our stay.
Adam
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Very good hotel, close to city center. Big and clean room, good breakfast, nice staff. It was a nice and no problem stay
Tom
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Polite staff, clean premises
Michael
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Polite helpful staff, clean and nicely designed room
Ana
with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel is very nice, very good breakfast, the guys are very attentive, clean room. Only points to improve are the hand soap was hard to get off and the smell was not the best for my child (so he didn't want to wash with it), it was not great but I didn't mind. The Duvet cover had a cut/hole on it, only one pillow per person.
Benjamin
with Partner
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The coded doors can be difficult to use
Bader
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Every day clean and new towles
Stacey
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Cosy, clean and slept well
Thushara
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great staff and brilliant location
Kirstie
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The room was great only downside was that the walk in shower flooded the bathroom. Staff were lovely, would stay again.
Sarah
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Comfy bed , friendly staff
Lisa
with Partner
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
I stayed here a while ago, but they've now got rid of the shuffleboard in reception.
Checkin was smooth, although I was a bit surprised that the key card has now been replaced by a 7 digit code to enter your room. I don't think this is very secure at all. If you lose your key card, then noone knows what room your in. But if you lose this piece of paper it has the hotel, the room number and the code and your surname on it. Not very secure at all!!!
The room was clean and in good condition. The bed was comfy but low. The pillows were too soft and small and no option to change them.
There was tea and coffee, a kettle and a hair dryer and plenty of room to hang items for a night.
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Wilma
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Lovely staff spotless
Marie
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Yes the room was clean and the staff was really helpful
Claire
with Partner
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Very clean room and hotel in general. Staff were lovely and helpful.
Room was comfortable and spacious with everything you need.
We got there early before check-in so we had a drink in the lounge before our room was ready, which ended up ready before check-in time anyways. :)
Samuel
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great hotel, location spot on for o2 academy or hippodrome. Room clean, modern and smart. Powerful shower, helpful staff.
Dominic
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Welcoming couteous staff. Good choice at breakfast
Jess
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff were amazing. Location was good but
Lisa
Business with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location, quiet neighbourhood, clean rooms, friendly staff..
Donna
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Check out time very early. 10am!!! Given a hand written pass for my room that didn't work. Had to get the lovely room staff to let me in. Then went back down to reception and was then Given