The property was well located, clean, and met our needs.
Mohammad
Business Family
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Luxurious property with a very nice and clean pool. The staff were very helpful and friendly but would forget stuff you asked for or would have trouble understanding you in English. The bar adjacent to the building was noisy at nights for a family with a small baby but would be a nice place to go for a young couple. The restaurant is not the best either, it is very expensive with mediocre service.
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Elizabeth
Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Great staff! Good view of the River!
Allem
Business with Partner
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
bon hôtel avec excellent comportement du personnel
kashif
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The view from the balcony
Diana
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Very spacious rooms with a spectacular view.
Fida Hussain
Friends and Family
10.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Great and very helpful staff clean great location
Rengen
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Hotel was clean and convenient to the Tram station. Staff was very helpful and always willing to help.
SHERIF
Friends and Family
8.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
Very good hotel in a good location
Mordechai
Business
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Great property, coffee and other light food very over priced, but overall enjoyed the stay, little noisy at night but the views the room and the balconies amazing, definitely will use this hotel again
abdesslam
Friends and Family
10.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
Staff are super amazing the place so nice receptionist are brilliant and Imane at reservation was so helpful and also room service and house keeping staff very friendly overall loved our stay
tarig
8.0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
الهوتيل جميل الغرف واسعة ونظيفة اللوبي مريح الجلسات الخارجية اكثر من رائعة ، فقط دورات المياه تحتاج إلى شطاف للكرسي
Brian
Leisure with Partner
10.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
Très accueillant et sympathique.
Tim
Business with Partner
4.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
I would like to give this hotel a better rating but the few problem areas limit the rating.
1. The restaurant is good for breakfast, but the other meals are trying to be a higher end French menu than they can pull off.
2. The biggest problem was that my air conditioning didn't work and if on it blew hot air. I asked them to address it and they said that was the normal operation and temperature be 26.5C. My friend's room, had too good of AC and it took a bit to get his room above 16C as it blew cold all the time. Basically it was a huge problem and they just ignored my request for them to address it. I did get a fan which helped. (which as first I was told they had none...)
The housekeeping staff was great.
The view is great.
The bar staff are great.
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mariah
6.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
Not a good area
Hansel
Leisure Family
10.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
Beautiful Hotel and location.
Tahra
Business
2.0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
It’s so noisy due to the new night club, floors were dirty and AC doesn’t work.
Sophie
Leisure Family
6.0
/10
Reviewed 132 week(s) ago
Expedia Group verified review
The location is great and close to all historic sites. The pool and outdoor area is beautiful. However, this is not a 5 star hotel. The staff is very disorganized, there is no one to help with luggage and the reception is less than acceptable.
The rooms are just ok - The bathroom is fine, but the water runs outside the shower onto the floor. The walls do not look completely finished and rooms are not updated.
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Jeff
Business
10.0
/10
Reviewed 134 week(s) ago
Expedia Group verified review
Facilities are excellent along with the garden and patios overlooking the river. Restaurant has a large and varied breakfast buffet and fine dining for dinner.
The staff however was simply incredible! 40 years of travel and I’ve never come across such an hospitable staff!
ayoub
Business Family
2.0
/10
Reviewed 174 week(s) ago
Expedia Group verified review
So dirty, stuff are not professional specially the old man at the front disk teach him how to smile and talk nice with the customers