Overall Ratings & Reviews Hyatt Regency Hong Kong, Tsim Sha Tsui

Honestly, this was my 1st time staying here. I booked this hotel because the bottom has a mall so it is easier of you want to buy things, its very convenient. The shops and the happening food is quite close by such as bakehouse. However, I was surprised that the lobby to drop us off is through a basement and a car park. I wasn't expecting this because it is Hyatt. But again, its a small thing and no big issue, overall I love staying here.

Nice hotel staff & good experience. Spacious room.

Great location. Good food. Perfect room.

Cozy and strategic location. Near mall, direct MTR subway access, tourist district and business district.

All Good! Will be back next year.

Room is very clean and specious, especially toilet is very big. I love rain shower so much. I would recommend to stay this hotel. If you love shopping at K11 mall, you can walk by connecting MTR way.

Check-out time can not call a taxi because there is a demo on foot to the MRT to get to the airport.

nice hotel, but somehow the atmosphere over there felt a bit tension at the moment.. but overall its still ok

The rooms are clean, convenient to travel as it is next to the Mtr Tsim Sha Tsui and K11 shopping malls during the protests. Little tourists, shopping is very fun.

staff friendly, good location.

I stayed for 5 days. When I checked in I was asked to deposit 500HK $. I use my CC, but it turns out it's not a deposit of 500HK $, which is debited at 665USD, with the amount that is judged in a very far away rupiah. I have already called the bank, it is impossible for the HK $ charge to be billed with HK $ not by asking for another money. When I checked out I didn't use a mini bar at all. So the warranty must be reversed. Until I was in Jakarta, I called the bank, apparently the hotel had not canceled my deposit and they still insisted on using the HK $ exchange rate. I am very disappointed with this hotel because it is not professional at all, and I have to pay high fees for the mistakes of their staff, not highly recommending this hotel.

The strategic location, mall and MRT station are under the hotel. It's just that the breakfast menu every day is the same.

The rooms are good, clean and the location is very strategic. Only less instructions to get to the location, instructions are only in the 11th mall.

Great location, above MTR station. Friendly staff, quick check-in/out process.

Excellent hotel and absolutely will come back again

Convenient transportation, good staff, good food, close to shopping.

Good place and nice view, very like it.

Exciting place and cozy for the holidays.

Friendly service and great area to stay.

The hotel is convenient for travelers. Good service