Charming hotel, central location

Thanks to Encarni Bejar our stay was flawless. Try to book a room with views of valley if you can.

If you're staying in Ronda which is a good idea to escape the crowds during the day - stay here as it's right by the bridge and gorge. There's a carpark underneath which is handy. Everything is walking distance. Pool area is nice though closed in February. Our room was spacious and quiet

it was a remarkable hotel to stay in -amazing view and warm lovely staff! It was very clean and modern too-

Computer at reception was down when we arrived. We were told to come back later. Staff was not accommodating. No manager on duty to assist. On site parking was full. Had to park 5 blocks away. Very frustrating

Fantastic hotel in the best location

Hotel is in A fantastic location and the rooms with a balcony are particularly recommend - the views are incredible! If driving, the arrival experience could be marginally better with only room for 1 or 2 cars during check-in process.

Lovely clean room, friendly staff

Everything was just beautiful.

The staff! They were amazing and welcoming and friendly and helpful. Whenever I looked lost or confused, they fixed it. Special shout out to Pepe Ramirez for local wine selections, a lovely brandy, and making me laugh every time we met. The hotel was very comfortable with great views and delicious food.

great all round experience

Good experience, the view was breathtaking

Maravilloso hotel y lugar

Beautiful location, friendly staff, hotel parking

Excellent location with perfect views of the Puente Nuevo. Great room and breakfast with friendly staff. Parking at the La Merced after dropping off luggage at the hotel was fine. Would stay here again.

Everything was outstanding.

The front desk staff are super friendly, helpful and professional. The check in process was smooth, and when we arrived at the hotel, we found out we left our passports in the safety box at the previous hotel, they helped us to phone the previous hotel and located the passports so we could go back to get them. What touched us the most is they truly care about customers, and treat customer's problem as their own, so they tried their best to help out. not having an attitude as that's your problem, not my business. I wanna say huge THANKS to them again. The hotel itself has the best location in the town, right next to the bridge, and the room we got is very roomy, and everything is kept well. Nice hotel, nice staff, highly recommended!

Clean room friendly staff relaxing places to sit

Great view and staff is very helpful.

The hotel location is amazing. The room view was incredible as well.