Clean, lovely hotel with good drinks and food.

Check-in wasn't that good as soon as you say "good afternoon" they a binder in front of you with all the hotel information, to be honest is good but could have waited a few minutes. The information about the pool/beach towels is confusing and taking in consideration that you have to pay in CASH, probably this should be mentioned when we booked. Ended up renting one to find out later that the shop downstairs sells towels for €10 (renting + deposit was for us €24 that we got only €10 back when we return the towels). Food was nice and the theme nights were quite good, plenty of choice. Not eco-friendly you won't find a single water foutain around the hotel but we were able to find vending machines.

lobby and swimming pool area is nice, but room are just a bit basic, check in slow, but good thing is staff help to check room once we report the aircon has issue. quiet area, but just a bit harsh to walk to store since is uphill.

The hotel provides shuttle service to Magaluf and Palmanova which was convenient but very limited time available. With no shuttle after 6 PM. The hotel is close to Cala Major which was very nice. It’s about a 10 minute walk and there’s plenty of restaurants to go to along the way. Hotel is very clean and they allowed me to check in at 6 o’clock in the morning. On my birthday, they sent me a bottle of champagne to my room. I would’ve liked more amenities like complementary water in the room, coffee maker. Make sure you pack all your toiletries as there are none provided either. If you’re not looking for anything over the top, it’s a great location. If you’re on a budget the pool was nice and there are two poolside bars.

Great hotel, very clean Not much around the area Had to get many taxi’s and Ubers which were very expensive

Child friendly and family atmosphere nice hotel

We had a bunch of issues in this hotel mainly to do with the service. The staff members were a mixed bag, some were nice and others were quite rude. My friends had a mix up where they were given the key to a room that was already in use, their room also had ants crawling all over the entrance. My room had silverfish in it and for some reason the cleaner sprayed my whole room with vinegar (which did not kill the silverfish) and I had to sleep in a room stinking of vinegar. Honestly this might sound terrible but it wasn’t all bad, the beds were so comfortable and the room was nice despite all of that. I wish some of the staff were more polite as I had issues of a staff member ignoring me when asking for help, but responding to others (obviously my race may have been a factor in this situation, but I don’t want to assume. Maybe he didn’t like my face or something). Whenever we’d call the number for reception they wouldn’t come or respond for the longest time. The hotel is nice and the food was alright too, we got half board. But the staff… chip on their shoulders

Thr staff very friendly. Good food and nice for families and kids

Would definitely recommend this hotel. Big enough pool and good food choice. Walking distance to the small beach and the bus stop just around a corner.

just had a fantastic 4 night stay here, with the all-inclusive package. The food was excellent, and we never had to queue too long to get drinks. The pool area is beautiful and we never had any issue getting a sun lounger in the mornings. We used the free shuttle bus to Palmanova too which was great. The rooms are comfortable with an excellent shower.

The hotel is really nice and clean. The staff is helpful. I was in a single room which has a tiny shower I barely could fit in but other than that all good! Its a 4 stars hotel but don't expect a water bottle or coffee maker in the room.

A special mention for Alex on reception who was very welcoming and so friendly and helpful all the way through our trip. The pool was lovely with plenty of loungers available and the rooms were clean and comfortable.

All was great the only minus was no drinking water refill station near the pool area

Hotel amazing, nice set out, clean, lovely food and friendly staff. To leave hotel requires a good walk, bus or taxi as itvis isolated, which can be a positive. Free bus good.

Fine.

Hotel has a major ant infestation. Woke up to hundreds of ants crawling on the floor and on my luggage, as well as ant bites. Staff did not apologize and refused to move me into a different room. Staff then proceeded to blame me for the ant infestation, without even looking into the room or adequately cleaning. When housekeeping finally came hours later, they did not clean and left numerous ant carcasses all over the ground. Staff unfriendly, judgmental and unwelcoming to solo travellers. Areas behind the furniture in room had papers from previous guests, meaning room had not been cleaned in these areas for over a month. Rooms are sad looking, dirty and no decorations. Not even a tissue box or mug is provided. Horrible value for money. Hotel also charges for the use of safe and pool towels, which is not listed anywhere on the posting. They require you to pay in cash too, which is impractical and clearly an attempt to maximize their profits. Your money is better spent anywhere else on the island. This is at best a 2 star accommodation, even that is generous.

Loved the hotel and where it’s situated. The views from our hotel room on the 9th floor was amazing. The food and drinks were delicious. I would definitely recommend all inclusive when booking the hotel. Supermarket on the lower ground floor has everything you need. The amenities and customer services are 👌 10/10. The staff are always friendly and helpful and can accommodate requests. You can also walk to the beach from the hotel. Overall a lovely experience and would definitely come back.

Lovely room which was serviced every day. Sea view. Fabulous shower. Room had fridge which was handy for water, beer and wine! Great choices at breakfast buffet. Drinks good value if you're not all inclusive. Large pool with plenty of sunbeds. Luggage room and showers available if you have a later flight.

The food was amazing , just the room is to basic and not 4 stars , maybe 3 max

I love the easy and Disability friendly access. Dislike the room it was too hot and the AC was on very low temperature with made sleeping to be uncomfortable.