It should have been so much better. A hotel in an historic building with midetn facilities.The check in staff were friendly, especially the young man who dealt with us, but the process took too long. When we went to the bar, what we assumed to be the head barman (the older person) was incredibly surly. The waiting staff in the restaurant had a couldn't care less attitude, especially the waitress who attended us. The additional charges on thecrestaurant menu were illogical and petty. We assume the poor, unprofessional attitude of the staff stems from the topmanagement

The history of the hotel was great, the only down side was the rooms were really hot and the air condition was only set to warm. The walls however were wafer thin

Typical continental. When leaving I saw another guest with a nice English style cooked breakfast which I would have like. Server did not look approachable.

Good Parador with great views over the city and mountains. Rooms large and well equipped with balconies. Plenty of parking on site. Staff friendly and helpful. Food in the restaurant was disappointing. Would stay again. Ebro delta is beautiful.

Nice old flair. Unfortunately pool still closed. Food good . Overall very enjoyable stay! We definitely would recommend

Property is beautiful in spite of the maintenance work. Room was large and comfortable with beautiful views. Pool was closed. Our experience eating in the bar was poor - staff made mistakes and the food - a very small pizza - was cold and soggy. Receptionist who checked us in was great - check out was unfriendly and disinterested.

Amazing place! We had a wonderful stay. Very friendly staff, warm welcome and a fabulous room. The views are incredible too.

The parador and the staff were lovely but the experience was somewhat marred by some rather extensive building works going on. Our balcony looked out over a building site.

El parador es impresionante. Bonito, vistas increíbles y los trabajadores muy amables.

Despite the ongoing external renovations at the Parador, the interior remains pristine and welcoming, providing a sense of security during your stay—an outstanding feature of Spanish heritage. The views are breathtaking. However, the surrounding neighbourhood of the Parador now appears unsafe, primarily due to a significant presence of male immigrants, both legal and undocumented. Those who seem to be outside this group are typically mothers with three to five children of some sort Africa/Central Asia background. The local people from Tortosa are very friendly and appear to be very distressed/on edge by the large number of invaders. Talking with locals and law enforcement advised that we should refrain from walking outside the Parador, (old town/historic area), especially at night/in the dark and strongly advised to take a taxi to return to the Parador for safety reasons. Unfortunately, the Spanish authorities have failed to address the issue of these illegal residents who have turned the nearby historic districts, rich with churches and other notable buildings, into makeshift illegal homes. I will not return for this reason. Feels very unsafe, and it is quite intimidating.

What a great place. Full of character and great value too. Always wanted to stay at a Parador and I was not disappointed. Pool was nice too.

Beautiful building with a tremendous view. The staff were all helpful .we had a room on the second floor with a balcony overlooking the front garden and town .unfortunately the people in the room above spent a lot of time moving furniture so it was quite noisy! As it was very hot we were disappointed that we had not been told when booking that the swimming pool was not in use.

What we did not like was their inflexibility in moving our booking forward by one day. I appreciate the booking conditions I agreed to stipulated no cancellation. But their “absolutely not” attitude, when we wished to still stay there, did not bode well. So we paid full price again to stay one day earlier. No coffee/tea facilities for pre breakfast coffee. No complimentary water. Mega construction work going on in the grounds. Only positive was the food enjoyed in the bar was excellent. Would we stay there again? Absolutely not.

Beautiful hotel and surrounding area. Stayed a couple of nights and only booked the room with no meals. Tortosa centre wasn’t too far so it was nice to walk into the town centre and enjoy the area and restaurants there.

This is hotel is in a rebuilt castle high above the town of Tortosa, with incredible vistas, but its a short walk to the town center. Rooms have a balcony and a comfortable bed. The staff is friendly and professional. I liked its bar and restaurant, which offers many regional food and drink specialties. I highly recommend the whole package.

Great place and kind, friendly staff. Staying in a castle was also pretty awesome.

Great

Excellent

Staying in a castle is pretty neat. Overall, it was comfortable. We enjoyed the balcony. However, the pool was locked and closed and the water was clearly very dirty. Not sure if it was closed for the season or not. We felt the hotel and building was struggling to keep up with maintenance. We had no wifi available in the room. It was available in the hallway if we sat at the end of the hallway in the chairs. We did ask about this several times but it never worked.

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