Overall Ratings & Reviews The Dene Hotel

In my opinion this was a low budget hotel which served the needs of my brother and myself adequately. We just needed somewhere to bed down for the night and the Dene Hotel was the ideal place due to it's location.

Bathroom not very clean, drainage very poor, sink was backing up from other rooms?.

I stayed for 3 nights during February 2022. The staff were friendly and welcoming. My room was very spacious (the biggest one they have, I think). The shower was powerful and I had a comfortable night's sleep. I looked at the smaller doubles whilst I was there and would also book one of those. A very interesting building, spacious, airy and with lots of potential. Good value for money. Handy for the centre of Chester - either a 15 minute walk (average speed) or a few minutes in a taxi. The pub next door does excellent value for money food, so all in all a good location.

I am happy with the experience! Just that I heard snoring from next door. Maybe the walk is too thin or it was so loud???

Cheap and cheerful no frills, room was clean and for the price was better than expected. Staff were very helpful and were always on call, all in all a very pleasant stay.

Excellent service and highly recommended to anyone it's my 2nd stay definitely would book again

Hotel basic,room was cold radiator turned off.

Clean and tidy room, staff were friendly

Comfortable hotel close to the city centre

Had a very pleasant stay here.

Staff great ,room very tired,not worth£75 in my opinion..

The hotel itself is very run down. It has a low star rating anyway but you can pay half the price for more stars and it would be much nicer. This was convenient me for location but I could have paid less and been a little further out. Too expensive for what it was. Have no idea about facilities because I was not told of any. Rooms are still key style which is very dated and the room smelt. However staff were very friendly.

One night stay, staff were helpful and friendly. Easy to check in and out. On-site free parking. The room was tidy, comfortable stay overall. Would use again.

Nothing

Broken bath panel. Dirty shower curtain, broken window fastener, fault plug socket. Hole in carpet.

Nice area, Pleasant and helpful staff, Clean and tidy room. Close to other amenities.

The entrance to our room had a big dip by front door

Hotel is very tired, no bar ,no breakfast, beds are to soft,pillow flat ,no choice for more pillows, dirty carpets, big air gaps around door frame, broken electrical heater in room, not enough soaps, noisy air con from next door.

Absolutely shocking, people smoking drugs outside the front of the hotel. No light in my room. Says it has a restaurant and bar but nothing there only ore packed bags for some sort of council housing.

Was ok