8.4
Very Good
From 323 reviews
Cleanliness

8.8

Room Comfort

7.6

Location

9.4

Service and Facilites

9.0

Traveler Reviews Hotel Hermès

Number of reviews per page
20
40
Top reviews
Diane
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I liked the roof top terrace.I had requested a room with a balcony months ago as I booked last year. No point requesting as I didn't get one!
Keith
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Easy checkin, rooftop garden bar, good breakfast. Good value.
Lindsey
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

While the hotel was a bit dated, it had a gorgeous roof top bar overlooking the harbour. All the staff were super kind and friendly. Breakfast was not worth the €10 when you can get a better deal in some of the cafes along the front. But it was plentiful and had fresh squeezed orange juice which is a plus. It is ideally situated in the old port and very close to metro and the boat to chateau d’if. There are pubs across the harbour about 5 mins walk.
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Verified traveler
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

This hotel was not really as expected. Our room was very old compared to others (we saw them being cleaned) and our room had an extra wall so it was very claustrophobic because the bed was in a nook. It was tiny, outdated, and just generally quite run down. The shower didn’t have a full size screen so the bathroom was soaked every time we showered. The room was very humid and the aircon was not great. The road was very noisy so we couldn’t open windows. No room to open a suitcase fully. I wasn’t expecting luxury for the price but it was overpriced for what was offered.
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jesse
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

An older building and a small (by NA standards) room but very well kept. A great location to get around and fairly close to saint Charles rail station. There was some miscommunication about the payment, but the desk staff (particularly the woman with the australian accent) was extremely helpful, friendly and accommodating and made what couldve been a very stressful situation one of the highlights of my trip. Pretty much across the road to the Calanque tour and the Archeological museum. The service alone is worth the stay. The location right in the old port is another. The rooftop patio has an amazing view and again, is worth the stay alone.
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Robert
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very nice staff . Great location . Very clean and quiet which is great considering It is located right on the harbor .
Normand
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

My first impression was not good! Its an old building, but that impression turned positive by the security of it (had to be buzzed in), old is actually historic and very comfortable (small, cozy room, but not kacking anything). We had a view of the port from the 4th floor and were allowed access to the rooftop area before it opened for even better views. Our big mistake, not reserving le petit dejeuner offered for the next morning when we checked in. It appeared to be good value for the money but needs to be reserved the night before, and 8 am in the area offers no choices. We had booked a walking tour of Marseille and were allowed to store our bags in the breakfast area, no issues, everything was waiting for us on our return. The bed was comfortable, room was quiet and the Hermes offers excellent access to the historic port area. Would definitely return given the chance.
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Arden
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room and hotel were clean. You get what you pay for, nothing extra or fancy. But overall it was great!
Dina
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff was friendly and helpful room was clean and simple. Only stayed 1 night.
Geng
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very convenient location, plenty of good restaurants nearby. Very clean and super friendly staff.
Rose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Location and view are what we liked best. It’s close to the marina and there are numerous restaurants to choose from. Walkable and safe. Small rooms but clean and comfortable.
Josephine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Staff extremely friendly and helpful. We were able to use the kettle in the breakfast room during the day to make cups of tea at no extra charge. Very effective a/c. Fabulous location.
Christopher
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Great location. Compact and clean. Ample breakfast, friendly staff and a fabulous roof terrace bar.
Maria
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Basic hotel but good value for money and in a fantastic location. Air conditioning wasn’t the best but was manageable in 30+ degree heat and staff are great and very helpful.
Josh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Visited from Florida and the location of this hotel was great. Could walk to great restaurants and shops. Staff was very helpful and friendly
Michael
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Right in the hub of Vieux-Point. Walkable to shops, restaurants and sites. The sightseeing train is right out front but if you want to go,go first thing as the lineups are tremendous. Monica and the other staff are very kind and accommodating. Paid breakfast was plentiful and tasty. We had a room which the AC wasn’t working and were able to change. The first room was very small and the second one was spacious however the shower was so small so not sure how a larger person would fit. Both rooms had a lovely view of the port. The hall carpets are in need of replacing or just a super deep clean. The rooftop bar is a must for a drink and/or tapas for a stunning view.
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mahvash
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

The only thing i didn't care was the size of the room. It was small. Thanks
AYAKO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Friendly staffs and Great location. Beautiful view of old port from the rooftop. Highly recommended.
Nicholas
6.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Not-so-great room in a great location. Reception was super nice. Rooftop has a great view. But the room was sort of falling apart and not entirely clean. Sheet, bed we're fine but there was leftover floss on the bathroom floor, dust in some areas, and the shelving was either falling apart or were too unlevel to keep some items on them.
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Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Very convenient within walking distance of the train station. You have a view of the port and the hotel has a nice rooftop bar m/patio that has an amazing view of the port and Basilique Norte Dame. The room was a tad small and could have had a couple more electrical outlets. There weren’t any side tables as the took up the entire bedroom.
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