Overall Ratings & Reviews Arts In Hotel Conde Carvalhal

I splurged on this place and was disappointed. We stayed for 5 nights. Nothing was included in our stay. Tea and coffee and breakfasts were extra. The tap water didn't taste good, and it was a bit of an argument to get a bottle of water after the first day. (We also purchased water in town each day).The property is nice and we had a pretty view from our room of the garden and Funchal. Unfortunately, it's almost a kilometre uphill from Funchal, so even though we are fit and walk regularly, we didn't want to make too many trips a day into town. There are no dining options nearby. The staff was friendly enough and our room was cleaned daily. The phone didn't work (a staff member tried to fix it and switched out phones, but there is a wiring problem), all the doors squeaked, and there was a dangerous broken outlet. The kitchenette was handy, and there is plentiful storage for clothes. We regret staying so far from Funchal.

Everything was great. My room was clean and quite big. Bed was very comfortable. Service was excellent. They acoomodated me for a really late check in as my plane got delayed. Breakfast was really good and the grounds around the hotel were a beautiful garden.

The hotel was beautiful and the staff lovely and helpful. The only slight drawback is that it's rather far from any restaurants/shops/attractions - an arduous 30min walk up and down the hill. On the other hand, it meant it was quiet, and the views of the harbour fabulous

We stayed in the best room with big balcony and amazing views.

This is excellent hotel, and we loved the building and the surrounding garden. It is not in the main area of large all inclusive hotels, but in a residential part of the city which made our Madeira experience more authentic. The walk to the center is easy, but I imagine it may be not that comfortable for someone with walking difficulties. We enjoyed our climb and had bo problem with it. The hotel garden is so well kept, gardener obviously doing good job. (And Sasha dog accompanying him) The views to Funchal and the ocean are also amazing. Our room was spacious and comfortable. What was a bit disturbing was the morning noise from the kitchen and the breakfast area. It would have been better if they kept the door to the kitchen closed. But the nights were silent and we could have a good rest. What is very special at the hotel is its staff, especially Jessica and Nuno at the reception, whose tips and assistance made our stay much easier. And also Delia from the accounting team who made our Madeira adventure memorable.

It was ok, but pricey for what it was.

Beautiful property located in a great area walking distance to many shops and restaurants. We booked the Premier Suite which was lovely and spacious with a beautiful balcony overlooking Funchal. The staff were wonderful and the breakfast each morning was delicious. The grounds of the hotel are also lovely. Would definitely stay here again.

Nice place.

The staff were absolutely wonderful and the room was extremely clean, large, and comfortable. The breakfast was fantastic and I will absolutely stay here again for my next trip to Funchal. Was able to walk to Old Town shops and the boardwalk within 10-12 minutes and could have used the bus stops if I had needed.

Very nice.

Very cute hotel and nice staff.

Lovely property and staff!

I absolutely loved this hotel. It’s so beautiful and historic. It’s in a quiet area although there are dogs near by that bark all the time. Can be fixed with earplugs . Within walking distance of tons of restaurants and shops. Very peaceful vibes here!!

Very good breakfast in the nice garden. Spacious well equipped room. Good location.

I stayed one week at the Arts In Hotel Conde Carvalhal and it was an amazing stay. The highlight of our stay were the staff. Nuno was working at reception most days and he was a delight to speak to. He is very knowledgeable about the island and its history. We learned a lot and were able to plan our itinerary based on the information he shared. He also helped accommodate parking for our large rental car. Manuela who also worked at reception was sweet as well and made our early checkout a breeze. We did breakfast 2 days and the food and service was great! The banana pancakes/ waffles and pastry of the day were delicious! Every staff member had a nice smile and were genuine in making sure we felt welcome. Location is also great. There are many dinner options about 10-15 minutes walk from the hotel. Most of Funchal was walkable from the hotel. There is a bus stop available across the street as well. Would definitely stay here again the next time I visit Madeira.

The property was great, the grounds were really nice and the breakfast was good! There's a bus stop right outside the front door (though the road there can be a bit sketchy if waiting for the bus to go into town, as there isn't much in the way of a sidewalk on that side of the street, though there's a little area you can stand by the hotel entrance). The hotel staff were great. Very friendly and helpful. In particular, Nuno was very helpful. We wanted to rent a car for a day, and he took care of it all, organizing with a local company, had the car delivered to the hotel, and we were able to drop the car back off with the hotel along with the keys to get picked up by the rental company. He also gave us lots of recommendations for local restaurants and the like, and we had a couple really interesting conversations on world history. Overall we had a great stay, would definitely recommend :)

Very comfortable stay. Thank-you

Lovely hotel with excellent staff and a breakfast to die for.

Very friendly staff. Spotless room and daily cleaning. Location close to Old Funchal town even though up it is up a hill - ten minutes walk. Bus stop directly outside hotel. Kitchenette facilities. Breakfast available if wanted with generous portions. Again staff very friendly.

Hotel was perfect for our short stay.