8.8
Very Good
From 236 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.0

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Bamboo Sapa Hotel
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Ambiance (11)
Bedroom (11)
Distance to City Center (10)
Staff Friendliness (10)
Taste (10)
Variety (10)
Family Friendly (9)
Bathroom (9)
Hotel Area (9)
Room Space (8)
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Traveler Reviews Bamboo Sapa Hotel

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40
Customer reviews
le thi t. l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean and beautiful, the blankets, pillows and towels in the room smell very good. The staff is also very enthusiastic, especially Hai at the reception 😍
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Accommodation's Reply
10 Jul 2025
Dear Valualed Guest, Warmest greeting from Bamboo Sapa Hotel. Thank you for taking time to write such a kind review. We are delighted to read your positive comments about your stay, specially your enjoyment of our facilities and service provide by our staffs. We are excited to know that our efforts of customer service are being appreciated. We hope to see you soon in the near future at Bamboo Sapa Hotel. Bamboo Sapa Team !
Phuong D. t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I have stayed at the hotel many times, very close to the center and convenient, friendly staff especially Julie. Thanks Bamboo
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Accommodation's Reply
02 Jul 2025
Thank you very much for taking the time to share your vacation experience. There is truly no gift more valuable to us than the satisfaction and compliments of our customers for our hotel services. This is a great source of encouragement for our hotel staff to constantly strive to create and provide perfect service experiences for our customers. We hope that in the near future, we will have the opportunity to welcome you and your family back to Bamboo Sapa Hotel. Sincerely thank you, Bamboo Sapa Team !
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Anthony
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I like the room, the view, and the food. Very good communication with the receptionist in here. KC and Julie help us a lot and I really appreciate it.
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Accommodation's Reply
11 Jun 2025
Dear Valualed Guest, Warmest greeting from Bamboo Sapa Hotel. Thank you for taking time to write such a kind review. We are delighted to read your positive comments about your stay, specially your enjoyment of our facilities and service provide by our staffs. We are excited to know that our efforts of customer service are being appreciated. We hope to see you soon in the near future at Bamboo Sapa Hotel. Bamboo Sapa Team !
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Pool & Mountain view, the staff KC is very friendly
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Accommodation's Reply
23 Jun 2025
Dear Valualed Guest, Warmest greeting from Bamboo Sapa Hotel. Thank you for taking time to write such a kind review. We are delighted to read your positive comments about your stay, specially your enjoyment of our facilities and service provide by our staffs. We are excited to know that our efforts of customer service are being appreciated. We hope to see you soon in the near future at Bamboo Sapa Hotel. Bamboo Sapa Team!
Vy Kim
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Luxury hotel quality breakfast and super cute enthusiastic staff@julie
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Accommodation's Reply
11 Jun 2025
Dear Valualed Guest, Warmest greeting from Bamboo Sapa Hotel. Thank you for taking time to write such a kind review. We are delighted to read your positive comments about your stay, specially your enjoyment of our facilities and service provide by our staffs. We are excited to know that our efforts of customer service are being appreciated. We hope to see you soon in the near future at Bamboo Sapa Hotel. Bamboo Sapa Team !
Trang T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
My family has stayed here twice, everything was good... Free early check-in at 10am
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Accommodation's Reply
11 Jun 2025
Dear Ms. Trang, Thank you very much for taking the time to share your vacation experience. There is truly no gift more valuable to us than the satisfaction and compliments of our customers for our hotel services. However, is there anything that you are not satisfied with at the hotel? Could you please share more so that we can improve our hotel services for your next visit? Thank you very much Bamboo Sapa Team
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arif r. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly staff, best hotel in sapa and staff, Miss Julie is very helpful.
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Accommodation's Reply
11 Jun 2025
Dear Valualed Guest, Warmest greeting from Bamboo Sapa Hotel. Thank you for taking time to write such a kind review. We are delighted to read your positive comments about your stay, specially your enjoyment of our facilities and service provide by our staffs. We are excited to know that our efforts of customer service are being appreciated. We hope to see you soon in the near future at Bamboo Sapa Hotel. Bamboo Sapa Team
Okviani D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It was awesome to stay at this hotel, all the staff is very helpful and very kind, also for Julie and Mua a Tua was very amazing.
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Accommodation's Reply
05 Jun 2025
Dear Valualed Guest, Warmest greeting from Bamboo Sapa Hotel. Thank you for taking time to write such a kind review. We are delighted to read your positive comments about your stay, specially your enjoyment of our facilities and service provide by our staffs. We are excited to know that our efforts of customer service are being appreciated. We hope to see you soon in the near future at Bamboo Sapa Hotel. Bamboo Sapa Team !
vu le
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Luxurious hotel, clean, nice view. Staff, thank you Julie. Will come back to the hotel
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Accommodation's Reply
29 Apr 2025
Dear Guest, Thank you very much for taking the time to share your vacation experience. There is truly no gift more valuable to us than the satisfaction and compliments of our guests for our hotel services. This is a great source of encouragement for our hotel staff to constantly strive to create and provide perfect service experiences for our guests. We hope that in the near future, we will have the opportunity to welcome you and your family back to Bamboo Sapa Hotel. Wishing you and your family a healthy and successful new year. Sincerely thank you, Bamboo Sapa Team !
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Ajun A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Best hotel in Sapa ever. Nice place. Easy to find. Best atmosphere. And the staff very helpful especially Julie. Smart. Knows what we want and what we need. Good job 👍🏻
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Accommodation's Reply
05 Apr 2025
Dear guest valued, Thank you for trusting and choosing the services of Bamboo Sapa Hotel. We are very happy that the services at the hotel have satisfied you. We will proudly share with the staff about your nice comment. That will definitely be a great source of motivation for us to work every day. We hope to continue to welcome you and your friends and relatives in the upcoming vacations of the group in majestic Sa Pa! If you need assistance with booking a room, do not hesitate to contact us. Once again, thank you very much. Sincerely, Bamboo Sapa Team
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pham t. t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Everything was great, I will definitely be back. The staff were great especially Julie🙂🙂🙂
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Accommodation's Reply
05 Mar 2025
Thank you very much for taking the time to share your holiday experience. There is truly no gift more valuable to us than customer satisfaction and compliments for our hotel services. This is a great source of spiritual encouragement for the hotel staff to constantly strive to create and provide perfect service experiences for customers. We hope that in the near future, we will have the opportunity to welcome you and your family back to relax at Bamboo Sapa Hotel. Sincerely, Bamboo Sapa Team
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The hotel is nice, the room is quite spacious. If you arrive before check in time, there are facilities for taking a shower or freshen up and you can borrow towels too, complete with hot water for showering, hair dryer and small locker. The breakfast has many variations from fruits, pastries, pho, egg station, international food and many more. It's a shame I only stayed here for 1 night because if it was longer it would have been even better. The staff are friendly, especially the one who helped handle our suitcases before leaving, namely Julie
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Accommodation's Reply
26 Feb 2025
Dear guest valued, Thank you for trusting and choosing the services of Bamboo Sapa Hotel. We are very happy that the services at the hotel have satisfied you. We will proudly share with the staff about your nice comment. That will definitely be a great source of motivation for us to work every day. We hope to continue to welcome you and your friends and relatives in the upcoming vacations of the group in majestic Sa Pa! If you need assistance with booking a room, do not hesitate to contact us. Once again, thank you very much. Sincerely, Bamboo Sapa Team
Suhadi B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The staff was very friendly, so help full, help me to find my luggage and help me to arrange bus tour. Special thank to July one of the front desk, she so help full, we will come back soon for sure
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Accommodation's Reply
17 Feb 2025
Dear guest valued, Thank you for trusting and choosing the services of Bamboo Sapa Hotel. We are very happy that the services at the hotel have satisfied you. We will proudly share with the staff about your nice comment. That will definitely be a great source of motivation for us to work every day. We hope to continue to welcome you and your friends and relatives in the upcoming vacations of the group in majestic Sa Pa! If you need assistance with booking a room, do not hesitate to contact us. Once again, thank you very much. Sincerely, Bamboo Sapa Team
C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Everything was great, I met Julie, she was super helpful. Will go back here if I ever visit Sapa again and will recommended this place for whoever who wants to visit Sapa
1 people find it helpful
Accommodation's Reply
17 Feb 2025
Dear guest valued, Thank you for trusting and choosing the services of Bamboo Sapa Hotel. We are very happy that the services at the hotel have satisfied you. We will proudly share with the staff about your nice comment. That will definitely be a great source of motivation for us to work every day. We hope to continue to welcome you and your friends and relatives in the upcoming vacations of the group in majestic Sa Pa! If you need assistance with booking a room, do not hesitate to contact us. Once again, thank you very much. Sincerely, Bamboo Sapa Team Dear guest valued, Thank you for trusting and choosing the services of Bamboo Sapa Hotel. We are very happy that the services at the hotel have satisfied you. We will proudly share with the staff about your nice comment. That will definitely be a great source of motivation for us to work every day. We hope to continue to welcome you and your friends and relatives in the upcoming vacations of the group in majestic Sa Pa! If you need assistance with booking a room, do not hesitate to contact us. Once again, thank you very much. Sincerely, Bamboo Sapa Team
Nguyen V. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Going on a foggy day in town, although I couldn't fully see all the scenery around the hotel, the receptionist and security staff were all very friendly, cheerful and enthusiastic in supporting, Julie was so cute 😊😊
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1 people find it helpful
Tran P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
convenient hotel, reasonable price, best breakfast in Sapa, very tasty. I really like staying at the hotel, thanks Julie for advice and enthusiasm
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J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
At first i was so curious about most of the reviews saying the staffs are enthusiastic. But after i reach then I understand. Ms. Julie was so welcoming, friendly AND enthusiasm explaining what to do n how to go here n there, and what so ever. She is a Gem for this company. From all the staffs, her English skill is another level. U can see she is the only one approaching all the guest in the lobby. U got beverage voucher any time u book the room. The breakfast was amazing. We rent a motorcycle from the hotel 130.000 with gas, but the bike was not tht good condition tho.. better confirm before. We booked Grand Deluxe with view ( can be for 3 persons ) coz it has 1 queen + 1 single bed. Bathroom with bathtub. Everything was found clean. definitely will be back again.
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Accommodation's Reply
12 Feb 2025
Dear Valued Guest, Thank you so much for your kind review. The stays that guests are satisfied with are always a great source of motivation for us to strive and develop more every day. Thank you very much and look forward to welcoming you back to Bamboo Sapa one day soon! Sincerely yours, Sapa Bamboo Team !
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Very comfortable hotel to stay a while in Sapa! We really appreciate the service! Many thanks to the staffs and thanks to Ms. Gon!
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Accommodation's Reply
12 Feb 2025
Dear Valued Guest Thank you for your stay at our hotel. We are pleased to know that our accommodation and service were to your satisfaction. You can be sure that our management and staff will keep trying our utmost to improve day by day to deliver the highest level of service simply because our customers deserve the very best. Thank you so much and hope your travel will be a nice trip and an exceptional experience in our beloved Vietnam. Take care and see you soon! Sincerely, Customer Service Team Bamboo Sapa Hotel
J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Had a great stayed.Everything on their page is exactly in reality. The breakfast is not tht huge but not tht small, but i can say it taste amazing. The staffs are so friendly, but among all, Ms. Julie is the best. She is a gem for this company. Her English skill and her enthusiasm was tremendous!! The only thing this hotel need to improve is their WIFI. Was soooo bad!! On & Off. I booked “grand deluxe with mountain view” ( was Rp.2,7 jutaan )i got the room on 2nd floor and the reception located on 4th floor. Unfortunately, my room wasn’t too “mountain view” more to roof view due to lower floor. Maybe u guys could ask higher floor (which i also mentioned on my booking). The breakfast from 7-9.30 am, so u better wakeup! fyi : becareful when booking difference between grand deluxe & deluxe only. U got a beverage voucher tht u can claim in the resto. Day 1 we were able to claim alcohol, but don’t know why the next voucher only juice/ tea coffee / soft drink.
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2 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Valualed Guest, Warmest greeting from Bamboo Sapa Hotel. Thank you for taking time to write such a kind review. We are delighted to read your positive comments about your stay, specially your enjoyment of our facilities and service provide by our staffs. We are excited to know that our efforts of customer service are being appreciated. We hope to see you soon in the near future at Bamboo Sapa Hotel. Bamboo Sapa Team !
Pascal L. M. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Staff are very nice. Great location!
1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Valualed Guest, Warmest greeting from Bamboo Sapa Hotel. Thank you for taking time to write such a kind review. We are delighted to read your positive comments about your stay, specially your enjoyment of our facilities and service provide by our staffs. We are excited to know that our efforts of customer service are being appreciated. We hope to see you soon in the near future at Bamboo Sapa Hotel. Bamboo Sapa Team !
Number of reviews per page
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