Lovely staff

The rooms did not have any central lighting. The guests were advised to use the light from their phones and switch the television on. One of the rooms did not have hot water for the first night

The staff were very friendly and helpful. The hotel is in a great location and the breakfast was good.

Great location; very friendly and helpful 24hr reception; very clean, quiet and comfortable room and a great breakfast to start the day. What's not to like?

Buena atencion de todo el personal y muy amables.

Great location, accommodation's and staff

We stayed here after our cruise One of the older guys at the front desk was beyond rude One lady in our group asked if there was a laundry close he said there was When she went down there it was closed and opened up at 4pm When she returned he told her that he would explain it to her like she was 5 years old How rude and ignorant When we ask about it he threw his arms up in the air and had a temper tantrum It’s right on the busy street There’s lots of nice hotels in the area with much better staff

Staff helped us reclaim a lost item

Great location but be mindful of pickpockets. Very basic place. However, the staff is great, breakfast was more than adequate. More importantly, the room and bathroom were larger than average and spotless.

I had a wonderful stay at this hotel. The experience was excellent and very enjoyable in every aspect. The staff were extremely cooperative and always willing to help, which made the stay even more comfortable. The breakfast was varied and of high quality, with many options to choose from, catering to different tastes. Special thanks to Mr. Francesco for his kindness, professionalism, and great support throughout the stay. His friendly attitude truly made a positive difference.

Facility should be upgraded.

Breakfast can be improved, noises in the night by underground metro/tram/train.

Perfect for our needs...

Very noisy location

Courteous staff, very willing to help, pleasant, good breakfast, spotless rooms. Very good location.

Clean room with a view. Great service. Arrived early and they got my room ready for me early. I really appreciate that service.

The location was perfect. The staff attentive and kind. The room was clean and adequate for our needs.

yes

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Excellent location, very helpful staff, room was just what i needed