Overall Ratings & Reviews Crowne Plaza Monterrey Aeropuerto by IHG

Long Airport layover so we decided to rest before next flight, close to airport and had a restaurant for dinner with good food

The rooms and service

Muy bien todo

We had a 6 hour delay at the air port due to the Microsoft mishap, so we arrived to the hotel around 1am. Jonas was the receptionist that night and he helped us to get the shuttle from the air port to the hotel ans check us in fast and simple. The only if was that some of their power plants were not working so the lobby and restaurant area was hot and some of the elevators didn't. I arrived on Monday to to leavf my vehicle in the hotel for my flight and I had lunch at the restaurant, I ordered arrachera well done and it didn't looked well done and the meat was hard and chewy which surprised me because they have good meat in Monterrey.

Room quality

Parking lot was easily accessible, staff was super friendly, rooms were clean, excellent service. The hotel was conveniently down the street from the airport in Monterrey, very safe at night.

Great Servive.

Close to airport , good restaurant inside, no airport noise

Excellent

Good food

It was very good, friendly staff

Ac didn’t cool all night

Great staff! Most speak English if that is important to you.

I loved the room size, i have nothing to complaint

The rooms were spacious and comfortable.

Very good place to stay the day before flying out of Monterrey.

A bit run down. Terrible food.

Only problem was I wanted a king bed and got two doubles

Stayed for an overnight. Hotel is just by the airport. We took a taxi from the airport to the hotel and it was about a 4 minute ride for $200 pesos. Ubers were charging about $340 pesos for the same ride. The room was clean and spacious. We ordered room service, and the food was great and was delivered to our room in less than 20min. The hotel has a shuttle to the airport. We just did not know about it when we got there. Great for a quick stay.

Didn’t like the shuttle only working 5am-10pm and having to take a Uber for a property advertised by Expedia having a shuttle service and no time limits. Didn’t like noisy AC system and overall lack of noise insulation from neighbors and overhead flights.