Overall Ratings & Reviews Comfort Suites Sanford

Staff was friendly

The lobby air conditioning was out at the Sanford, NC location having to eat breakfast in a sauna type setting. An employee informed me it had been tnat way for 5 years! We were called and awakened by 4 calls. The worst being at 430am Saturday morning. On Friday I had just stepped out of the shower and your maid walks in with fresh towels, without knocking and I was standing there in my birthday suit! The lock would not engage so I couldn't prevent her entry! My sister told her I was in there, but she did not understand and walked in on me anyway! I was harrassed the first 2 nights with front desk phone calls for banging noises that were NOT made in my room! If they were, people on both sides of me would have complained as well but they didn't. I believe the guests below me were working them for a free room or something! The most egregious offense to us was being awakened at 430am Saturday and being caught nude by the maid Friday morning! I nor any of my family or anyone I can influence will consider staying here ever again! My nephew is a Choice member and he will no longer use your hotels! Good luck to you! I always used Comfort inn and Suites in the past but never again. I wish your future guests more sleep at night than I was alloted to have over a harrassing lie! I will much rather stay at a roach motel than use any of your Choice Hotel locations again! We will do our homework to insure our money goes to a hotel with no ties to the Choice Hotels brand!!

Great place to stay.

Very easy to find and all of local restaurants are near by room was stocked with towels and toiletries and and I was staying for the weekend for graduation so I requested not to clean room until checkout love staying at Comfort Suites 😁

Clean but bed was a bit uncomfy

This is the cleanest motel I have found in the area with a somewhat reasonable price. With that said, they are getting close to pricing themselves out of my range.

I have never slept in a more comfortable bed while traveling! And ALL the staff were so nice and friendly! Thank you!

Everything was good.

The rooms were clean and staffing was very helpful

Good

This place is always clean and offers well equipped rooms. The staff is friendly and helpful. This is the first place that I check, when I will be in the area.

Clean, Quiet, and less expensive than the Holiday Inn Express across the street.

Curtains were ripped off window, no cups in the entire hotel, mud on room floor, no coat hangers, pool was unfit and closed, Toilet would not flush and the Choice complaint line did NOTHING! DO NOT BOOK

Internal appearance did not reflect good quality: unfinished repairs on floors and walls; walls had previous damage from holes; and multiple rips and holes in carpet throughout the hotel.

Was what I needed for an overnight stay. Clean, comfortable, good breakfast…

Stayed here while attending a funeral. Dining and miscellaneous shopping very convenient. Found a downtown area with great bbq and shops just 3 miles away. Will stay again.

Property needs to TLC but the staff more than make up for it.

Beds were uncomfortable. Rooms were clean but old and tired. Will nit be staying here again.

The indoor pool that they have listed is not operational. According to one of their staff has been out of service for years. We specifically booked this one for the indoor pool for entertainment for our kiddos in October. The beds were very uncomfortable. High school football field right behind the property. Friday night football game was loud and clear while the kids were trying to go to bed.

The interior rooms had horrible lighting. I would not refer anyone to the property