Candlewood Suites DALLAS PLANO EAST RICHARDSON by IHG

Explore Candlewood Suites DALLAS PLANO EAST RICHARDSON by IHG
8.0
Very Good
From 475 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

8.8

Service and Facilites

8.6

Traveler Reviews Candlewood Suites DALLAS PLANO EAST RICHARDSON by IHG

Number of reviews per page
20
40
Top reviews
Beau
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were very nice
Chibuzor
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

7/10
Jennifer
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Kenwood suites is and always will be one of my favorite hotels to stay at Great hotel for the price staff's always polite and courteous it's always clean and it has great perks!
Mike
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Air conditioning wall unit was loud. ... and old. In-wall fan that feeds cool air to the bedroom from the living room was also very loud... and bedroom never got cool enough. Need to get a central AC unit.
David
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Entrance looked like a service entrance. Staff wasn't very friendly. I would not stay there again.
Aboh
icon-Business
Business
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Not well maintained. Not clean
mark
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Tayisha was awesome. room very comfortable. amenities great.
Keith
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Worst experience I have had in months. The front did not have any extra towels during our 2 night stay, upon check in Friday night the front desk clerk was definately not the personality to greet guests. I asked him what was around for dinner and he told me "check out the coupons by the tv" that was in the lobby. Every front desk clerk should be able to recommend a few decent restaurants in the area based on the tupe of food and quality of food. Now the room was crap also. The bathroom sink did not drain, a hole in the sheetrock by the recliner and never had maid service to at least make the bed and get rid of the dirty towels once I finally rounded up clean ones. I miss the good old days having your room cleaned and made up fresh everyday. Definately would not be staying here again.
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Gary
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We had a 2 night stay/ Price was good, place as clean and comfortable, space just right. the sink in the bath drained very slowly. Maintenance was gone for the day and they didn't send them the next day. no ice was available at the property.
mahmoud
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The property needs remodeling as far as new carpet and get ready of the cooking because of the smells And keep the A/C going in the hallways .
craig
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Appreciate the value of having a kitchen and complimentary laundry
Marisol
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Bathroom tub filthy and broken covered walls with hair never cleaned properly dust on all cabinets and fridge - Stevie Wonder is cleaning this room good for you on hiring the disabled but will never stay here again
Marisol
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Unclean bathroom with clumps of hair and filthy broken bathroom shower with dirt rings - no floor Matts provided disgusting will never stay again
Lynn
icon-Business
Business
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Quiet and inexpensive. Front desk manager was very helpful.
Denisha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The stay here for my nephew was excellent! Special Thanks to Ms. Shay and the Manager Ms. Tyeshia! They were always welcoming, respectful and kind. The hotel was clean and safe!
Michael
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Friendly staff and comfortable room. The hallways are dated and need updating.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

I've stayed here twice now and both times were ok. The two gripes that I have are 1) turning into/out of the parking lot onto the frontage road is difficult to say the least. It can be very dangerous. 2) I respect the fact that some folks like to cook in their rooms because eating out is expensive * but* with several different rooms cooking several different meals the hallways smell very unpleasant at times and the odors make it into my room. Something should be done about this. On the plus side, the room was clean,the bed was comfortable, and it was quiet. The hotel staff was very pleasant as well.
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Kristen
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The hotel and room had a very weird smell. It was not pleasant.
Thomas
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Quite location
irfana
icon-Business
Business
2.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The front desk person attitude was terrible… He is not accommodating and rude behavior.
Number of reviews per page
20
40