Overall Ratings & Reviews Golden Tower Hotel & Spa

Staff was lovely! Went above and beyond to make my stay in Florence memorable. The hotel was beautiful and in a great location for shopping, exploring and proximity to the city's historical sites.

This property is just wonderful! It is expensive, but beautiful, incredibly well located, and the service is at a Four Seasons level. The breakfast is lovely--in addition to the buffet, they will make you a custom omlet, etc. We were there for my husband's birthday (it was a five night stay), and the staff all wished him Happy Birthday and we were sent a complimentary bottle of prosecco.

AMAZING property and staff!!

Fantastic small hotel in a great location to access all of the main sights in Florence. Check in was excellent, Chiara went above and beyond to be helpful, providing super recommendations, especially for vegetarian restaurants. All staff were friendly, but Chiara and Daniele deserve a special mention. We stayed in a deluxe room which was spotlessly clean, comfortably furnished and well serviced. Breakfast was excellent with a great range of fresh, healthy and delicious food. We would definitely stay at this hotel again on any future visits to Florence.

Perfect location with walking distance of all the attractions and the staff is so helpful. I will go back if in Florence.

Perfect location great service

Beautiful hotel excepcional!!!!!

Such a great hotel! The staff was beyond accommodating. I checked in early (9am) and left my bags at the front desk, and they invited me to enjoy the breakfast buffet to start my day! Additionally, they made a to-go breakfast for me when I had an early morning flight! The front desk made dinner reservations for me a few weeks ahead of my stay, a very nice option. I stayed in one of the solo rooms and it was very comfortable, with a full bed and great shower. Highly recommend.

This hotel was beyond my wildest expectations. They were kind, attentive, knowledgeable. The breakfast was amazing. There was always coffee. The location was perfect. This would be my number one place to stay in Florence. Hands down.

Highly recommend

Great staff, well located hotel. A little bit of a lackluster breakfast but all the staff is very enthusiastic. At the price point the hotel is at a good value.

Lovely hotel

This was a second time staying at this hotel, ironically we ended up in the same exact room that we did 6 years ago. The staff is amazing and the location cannot be beat. I was able to having a relaxing massage at the SPA after a long day of walking. Breakfast is amazing and a drink at the bar in the evening is a delight.

This hotel is top notch. Beautiful amenities, high quality service, and very convenient for walking and exploring the city. The only thing we wish we were able to experience was the Spa! We will have to stay longer next time.

First time staying here and it was the perfect location - central to so many things. Enjoyed that it was located in a square with no traffic, as cars had to be buzzed in. The staff here were friendly and accomodating. The breakfast buffet was lovely - probably the nicest one I've experienced! Would definitely come back here as it was such a wonderful stay.

Perfect location, everywhere in Florence is walkable from the hotel. Staff is A . Responded quickly to and anticipated many needs and questions. Highly recommend.

Excellent location in a pristine neighborhood. Beautifully lit at night. Service was impeccable. Staff was friendly and helpful. Room was well appointed and immaculate. Highly recommend this hotel for any staying in Florence.

Beautiful Place

The hotel is very close to center.

Overall excellent. Great location and fantastic breakfast. Staff very good and helpful. Only negative is room was a bit small. Otherwise great and would stay here again