We loved the Japanese tradition of this hotel. The location was beautiful and beside a golf course. The onsen was stunning. The location was a bit tricky but busing and tacos are options to head into Gora for restaurants.

best

The service is definitely 5 stars! They know hospitality!! The food was good. Got the breakfast and dinner and this is the traditional kind of food. It was delicious. It is a bit far from the lake but there is a shuttle service and a bus that can take you to the lake. It takes about 20 to 30 mins with the shuttle and the wait for the bus. The Onsen was enjoyable, the traditional way of sleeping on the floor was also good, the room got a little warm as the AC did not get any cooler than it is set to and this is during the summer. The night was cool when we were there so we opened the windows and it was fine. It was rainy when we were there but we truly enjoyed our stay here. The staff made us feel comfortable! The hotel grounds are beautiful!!

Great experience. maybe more for older/golfer types but we got the traditional japanese experience. loved it

Very nice hotel with great view of golf course.

This hotel is one of the best places my family have ever stayed. All the staffs are friendly and welcoming. The food was delicious. My both thumbs up for the onsite meals. The open air hot springs are well maintained. Our room was also very clean. We would definitely like to visit the hotel again in future.

5 star hotel. If you like nature and golf, it is the place for you. Rooms are excellent and have nice views From the nearest bus stop, they provide pick up service.

Rooms were spacious and clean. Staff members were very helpful. Shuttle buses available to nearest bus stop and to Odawara Train station. Limited dining options at the hotel.

the staff was really nice and the property was beautiful.

When your tired of the noise of the City, this is the place to must go relax and restart amazing place I had an amazing experience definetly recommend it.

a very nice stay. dinner and breakfast included was nice.

Loved this hotel. It’s so pretty and staff are very nice. The only downside is when using Google map , it will tell you to get off one stop early. If you get off the next stop, they do have a phone booth there to call hotel, it’s 10yuan to make the call. I didn’t know, so I Walked 30 minutes uphill to get to the hotel. The walk was bad with my suitcase, but the views are good, so I guess it’s worth it in the end. Remember to order dinner and breakfast. Local restaurants close very early like 5 pm, there won’t be any food nearby. Mountain Views are spectacular, I even see 2 deers. Loved it! 10 star stay.

The onsen experience was fantastic. It's a beautiful hotel with wonderful staff services. We like everything about the hotel. The only thing we didn’t like was the long walk uphill from the bus stop to the hotel. While the hotel offered shuttle pick up from the bus stop, this information was not made known to us. We wish we knew to call the hotel to pick us up. Dragging our large luggages up the hill for 30 minutes was quite a challenge.

Very comfortable hotel in a scenic environment

The staff are very welcoming and accommodating. I don't speak any japanese and i had no troubles at the hotel. The onsen facilities were very relaxing.

I can’t express how accommodating and helpful the staff was here. I’m sure we were annoyingly needy Americans but they were so gracious and sweet helping us with all of our questions. Genuinely gorgeous place with even more lovely people.

Hotel is a bit old. Didn’t sleep well. Not recommmend

A true Japanese experience, highly recommended, great location to visit lake ashi.

Fun traditional Japanese experience. Didn’t realize we were going to be in a traditional room, but it was a wonderful experience! Loved the onsen and breakfast

Staff was excellent meeting our extra needs.