One star for location - very close to the train station, Il Duomo, the pedestrian district and many restaurants.
One star for the staff - they were very friendly and helpful.
One star for the shower - plenty of hot water and good water pressure.
Half a star for the breakfast - nothing fancy but it was adequate; pastries, eggs, juice, bread, coffee.
Half a star for the room size - nice and spacious.
I can’t give any more stars - the bed was not comfortable, the pillows were horrible; lots of noise from guests in hallway and/or other rooms. Water pressure in sink was too strong and scalding hot, you had to be very careful. All in all it’s an ok choice; a little pricey but that’s Florence.