Everything was good except that the room are really small and the beds too. But other than that everything was excellent 👌
Carl
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The hotel advertises that it is dog friendly, except not to dogs. When I got there they told me they take dogs under 15 kgs but this was not listed on their website. My dog weighs 20 kgs. I asked them if they wanted to cancel my RESERVATION BUT THEY LET US STAY. Then the room AC did not work. No water in the room.
Juan
with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Me gustó todos muy amables
Manuel
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Muy bien servicio
James
Business
8.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Clean rooms. Good breakfast.
Nixon
Leisure
8.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
A little problem with the key entrance.
Carlos Alberto
8.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Breakfast is a plus
JUAN
4.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
OK
Damar
Business
6.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Área algo difícil de acceder para peatones, no hay ningún puente peatonal o semáforos
Jorge
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Great and comfortable stay!
Jose Antonio
Friends and Family Family
8.0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
Need to buy a vacuum cleaner a lot of hairs and dust. They use brooms in mexico
Antonio
2.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Didn't like it
Gregg
Leisure with Children
8.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Very good stay
Verified traveler
with Partner
4.0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
Not great
Nixon
Business and Leisure Family
8.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
Good rating.
Luis
10.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
Todo muy bien gracias por el recibimiento
Maria F
Leisure
4.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
Nada de lo que vi en fotos es real! Los cuartos súper reducidos , las camas dobles parecen individuale, el aire no servía, el baño sucio, muy, muy reducido el cuarto, todo lo que necesites te lo dan a cuenta gotas,!
Nixon
Business and Leisure Family
10.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
It stays in save place.
Ezequiel
Friends and Family Family
4.0
/10
Reviewed 113 week(s) ago
Hotels.com verified review
on 8/23 at 10pm We parked our rental car outside in the hotel parking lot. On the morning of 8/24 at 730am we discovered that our left rear wheel (rim & tire) was robbed and the car left sitting on its rotor.
When we notified the hotel, no action was taken: no apologies, no investigation, no compensation. I asked for a video but they argued that only law enforcement agencies can request and see those security videos. The hotel has a sign in the parking lot with a disclaimer on total or partial loss of your vehicle. This is somehow normal, but what I find unacceptable is the fact that they have NO security personnel to try to deter these robberies.
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rosa
4.0
/10
Reviewed 124 week(s) ago
Hotels.com verified review
I’ve always had good experience. But this time check in was a little on the slower side. Maybe computer issues. Not sure. Also AC was not working, we arrived at 2 am., room was stuffy. Turned on AC but it did not cool. 4 am 5am 6 am and no luck. Had a long night.
No reason in telling front desk, because we were not going to move at 4am. Other than that good.