Overall Ratings & Reviews Hilton Garden Inn Atlanta West/Lithia Springs

Pleasant staff

After a long day of traveling, we enjoyed the clean room and comfy bed!

We truly enjoyed our stay,checked out at 11:am it's now 12:45am.we have not received our receipt

Paid for breakfast!! Which turned out to be continental breakfast... which sucks. Continental breakfast should be included in your stay!!!

Cleanliness

Very clean and very nice staff

The overnight front desk employee was extremely nice. We had an issue with our room and the employee was quickly able to get us to a different room. A lot of construction is occurring in the lobby and other areas. Hopefully there will be less dust and the property will be more clean and organized once the work is completed.

The hotel was fine but there was a group of teenagers there that were running the hallways and making very excessive noise into the early morning hours

the room was very clean& the sofa bed wAs ok

I had an amazing stay at this hotel! From the moment I arrived, the staff made me feel so welcome with their warm and friendly service. The room was spotless, beautifully decorated, and had all the amenities I could possibly need for a comfortable stay. The hotel also had great dining options, and the food was delicious! I especially appreciated the attention to detail and the exceptional customer service. It’s clear they really care about their guests. I would absolutely recommend this hotel to anyone and can’t wait to return!

I would stay here again!

Very clean.

Nice

This is nowhere near Hilton Garden quality. They were remodeling while there, so maybe it would get better. But the room they put us in had the worst beds, at least six big stains, and multiple colors all over the place. My wife wouldn't walk on it barefoot. Oh, and the only breakfast they had was COOK TO ORDER, and they CHARGED for it. And they swapped my room with my friend's room. And we didn't even book on the same app.

The check in was not a smooth process. The front desk clerk did not know what she was doing, her co worker who was assisting her was more concerned with being sarcastic while addressing me, then actually checking me in as quickly and smoothly as possible. They ran my card so many times, instead of the one time for incedentals. the bank locked my card suspecting fraud.

The parking at night got very tight. The staff was very nice and super helpful. The breakfast was great every morning, Bar stayed open late and bar tender extremly nice.

I had a pleasant and pleasurable experience.

Excellent

No problems at all and friendly workers!

Nice stay very quiet and clean