Dear Guest Thank you for staying at Imperial Hotel & Conference Centre Phitsanulok. We greatly appreciate your valuable feedback and will strive to improve our service to meet your expectations. We have investigated your comments regarding the cleanliness of our rooms, including lipstick stains on the pillowcase, dirty bathroom, and long waiting time for hair dryer. We found that our staff service standards were not adequate. We will provide service standards training to all housekeeping staff to improve service quality and prevent recurrence. We apologize for any inconvenience caused during your stay. Thank you for your continued support. We look forward to welcoming you back. Thank you! Warapon Apamae Department Manager

Dear Valued Guest, Thank you for your review and rating. We are delighted to hear that you were impressed with the cleanliness and comprehensive amenities of our rooms. Your kind words are a valuable encouragement for our team as we strive to improve our service quality. We sincerely hope to welcome you back in the near future. Sincerely, The Imperial Hotel & Convention Centre Phitsanulok

Dear Jubjang, Thank you for your review and rating. We are pleased you were satisfied with the cleanliness and safety of our rooms. We apologize for any inconvenience caused by the noise. We will take this feedback into consideration to provide an even better experience in the future. Sincerely, The Imperial Hotel & Convention Centre Phitsanulok

The Imperial Hotel and Convention Center Phitsanulok would like to thank you very much for honoring us with your service. We are also grateful that you have taken the time to fill out the form to express your satisfaction with our service. We will use your comments to continuously improve our service to meet your needs and vision for trusting our hotel. The hotel would like to sincerely apologize for the inconvenience that occurred. We have informed the hotel's housekeeping department of the incident so that they can promptly improve the room inspection process. The hotel would like to thank you very much for your support and trust in us and we sincerely hope to serve you again in the near future. Best regards The Imperial Hotel and Convention Center, Phitsanulok

The Imperial Hotel and Convention Centre Phitsanulok would like to thank you very much for honoring us with your use of our hotel. We are grateful that you have taken the time to fill out the form to express your satisfaction with our hotel's services. We will use your comments to continuously improve our services in order to meet your needs and vision, which have placed their trust in our hotel. The hotel would like to thank you very much for your support and trust in us and we sincerely hope to serve you again in the near future. Best regards The Imperial Hotel and Convention Centre Phitsanulok

Dear Chanakan, Thank you for your feedback. The hotel apologizes for the inconvenience you experienced, including the condition of the building, the distance from the road, the bed, and the type of shower. However, we are glad that you are satisfied with the size of the room, the swimming pool, and the breakfast. Your feedback is very important and will be used to improve our service. Best regards, The Imperial Hotel & Convention Center Phitsanulok

Dear Mr. Chanakan, Thank you for your comments and suggestions. We are glad that you are satisfied with our room size, swimming pool and breakfast. For your comments on the building condition, air-conditioning noise, bed softness and shower, we apologize for the inconvenience and will make appropriate improvements. We hope to have the opportunity to welcome you again in the near future. Best regards, The Imperial Hotel & Convention Centre Phitsanulok

Dear customer Thank you for your feedback. The hotel is pleased that you are satisfied with the cleanliness and apologizes for the inconvenience caused by the overall condition of the building and the lighting at the entrance at night. We will take your feedback into consideration to improve our future guest stays. Sincerely, The Imperial Hotel & Convention Centre Phitsanulok

The Imperial Hotel and Convention Center Phitsanulok would like to thank you very much for honoring us with your vacation in Phitsanulok. We would also like to thank you for taking the time to fill out the form to express your satisfaction with our services. We will use your comments to continuously improve our services to meet your needs and vision, which you have placed your trust in our hotel. The hotel would like to sincerely apologize for the unrest that occurred. We will report the incident to the hotel management and will promptly take corrective action to improve and ensure that such incidents do not occur again in the future. The hotel would like to thank you very much for your support and trust in us and we sincerely hope to serve you again in the near future. Best regards The Imperial Hotel and Convention Center, Phitsanulok

We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon. Best regards, The Imperial Hotel and Convention Centre Phitsanulok

The Imperial Hotel and Convention Center Phitsanulok would like to thank you very much for the honor of using our hotel services. And the hotel is grateful. that you have taken the time to Fill out the form to express your opinions about your satisfaction with the hotel's services. For your comments, the hotel will use them to continuously improve services. To meet your needs and vision who have entrusted our hotel The hotel would like to thank you very much for your support and trust in us. and sincerely hope to be able to provide services to you again in the near future Best regards The Imperial Hotel and Convention Center Phitsanulok

The Imperial Hotel and Convention Center Phitsanulok would like to thank you very much for the honor of using our hotel service. And the hotel is grateful. that you have taken the time to Fill out the feedback form about your satisfaction with the service provided by the hotel. For your comments, the hotel will continue to improve the service. to match your needs and vision that has entrusted to our hotel The hotel would like to thank you very much for your support and trust in us. And look forward to providing services to you again in the near future. Yours sincerely The Imperial Hotel and Convention Center Phitsanulok

Dear Sir / Madam, Thank you for your value feedback and very apologize for this inconvenience, we will improving our services and hope to welcome you back again in the future. General Manager