Grand Hotel Mattei

Explore Grand Hotel Mattei
8.8
Very Good
From 426 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

7.0

Service and Facilites

8.8

Traveler Reviews Grand Hotel Mattei

Number of reviews per page
20
40
Top reviews
michele
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was great
Cynthia
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff
Ernesto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good breakfast
Diane
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

It was convenient, quiet, catolic church next to it. Superior bar service and good food overall. Staff helpful at front desk also. Good shuttle service to cruiseport.
Sonya
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great breakfast
Henry
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

On the plus side, the breakfast was reasonably good and the beds were comfortable. The staff were polite and spoke good English. Unfortunately, the bathroom was dirty (black mould on the sealant in the shower), the AC in the room was not functional, and the hotel was incredibly noisy (there was a conference that went on in the lobby until midnight with blasting bass music like a disco, and the participants continued the party outside the hotel until 4am). The last part in particular was quite unacceptable but the hotel sadly offered no compensation for the situation. I was also not offered any Expedia benefits upon arrival, and the staff did not seem aware of them when asked. Note to potential guests that this is a long way from Ravenna, advise only staying if you plan to travel exclusively by car.
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Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Every thing was very nice, it was a little away from things. But there was a shuttle to the port, never had to worry about anything. We would definitely use them again!
vanessa
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Terrible hotel in the middle of nowhere. Stayed before our cruise, nothing to do or eat around the hotel. My first room was really small and the AC was broken, the second room the AC was working but it was as small as the first one. Two twin beds!! Do not recommend if you don’t have a car!
Franklin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very good
shannon
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Property was clean and staff were friendly. The restaurant was very good.
Laurie
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

A little out of the way but a beautiful clean hotel. Bar/restaurant were pricy (€5 soft drink) in relation to the price of a room. Can be walked but more likely you will want a taxi to get back to town.
Aleta
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Was very clean. Staff was friendly had complementary breakfast every morning and options to dine in.
Jameka
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nothing nearby in walking distance and food options were limited outside of the breakfast buffet
Thomas
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very nice. Large rooms.
ADRIENNE E
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Beautiful hotel, convenient to St Marks Square
Haridas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Friendly and helpful staff.
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent hotel for Cruise passengers. Was most impressed with shuttle service to the port (for a fee). Taxis are not the easiest to find in Ravenna so the shuttle was perfect. Like the tip I read ensure you book the shuttle as soon as you checkin as it gets full quickly.
Richard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Stayed here overnight before boarding a cruise. The hotel was updated. Staff extremely helpful. Dinner at the restaurant was fantastic and affordable Located close driving distance to the train station and cruise terminal, however not close to anything else in terms of a walkable distance. Great for an overnight stay. If you want to experience more of the city and be closer to city centre or seaside maybe choose another option. Overall still very good option
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willie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This hotel worked for us as we readied for our Celebrity Cruise. However, it is out of town in an industrial area and had no access to restaurants, shops or transportation. Fortunately, they had a restaurant at the hotel that we dined at that had a pretty decent dinner and breakfast. They also arranged a shuttle for us that took us to the port where we got on our cruise ship.
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Gladys
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The front desk provided outstanding services, the restaurant food is delicious, and the wait staff was terrific!!!!
Number of reviews per page
20
40