The areas were very clean, not noise at all, the food excellent, no air conditioning in March. The staff was nice but not too cooperative. They seemed to be bothered with more than 2 questions. Overall the stay was positive, the views are absolutely stoning 💖

Location location location

This is a beautiful 16th century convent that was converted into a hotel. The views of Cuenca hunging houses are stunning. The location is very convenient as its right next to the San Pablo bridge with access to the old town and the staff is very friendly. If you are coming to Cuenca this is definitely the place to stay at. We loved it!

Great location and fascinating hotel. Nice helpful staff

Everything an excellent hotel grest staff, fantastic food and they all just wanted to help.

The staff in genera was great the desk front personnel treated us wonderfully, it was a nice experience, thank you

Accommodations were excellent with beautiful views of and easy access to the old town part of Cuenca.

The hotel is very nice and at a great location. The room was clean and spacious, nice bathroom and dressing area. The breakfast was Ok, no decaf machine and the service to get hot dishes was slow. The buffet area was good. In general is a nice place with good access to the city. The only negative thing was that the water in the shower would go from hot to cold and vice versa, didn't matter what time you shower, it was the same.

Everything was amazing. The staff were fantastic - Very friendly and helpful. Food was superb. Great location too.

Large, comfortable, clean room. Fabulous building and convenient for the historic part of Cuenca

Excellent proponerte un a great location

The location though beautiful is a challenge to reach. Hotel should offer a shuttle service from the train as there were no taxis available. Breakfast was excellent with choice of omelettes and eggs. There are peculiar rules like not being able to sit in the courtyard on a ‘dinner’ table at 10pm which is empty to have a drink if the drinks tables next to it are not empty. There were six empty dinner tables and yet we were refused a drink until someone left the undressed table. Requests to staff were responded to somewhat reluctantly at some points though it may be that they were overwhelmed. Don’t miss the pool; it’s gorgeous, but freezing. The views are spectacular and the hotel itself is very attractive with generous-sized rooms.

Great hotel in a magical setting. Construction work outside the hotel made entering and exiting a bit chaotic. Hotel personnel were fantastic. Rooms were nice and comfortable. Breakfast was great. Worth the effort getting to especially driving in downtown Cuenca (you have to experience it to understand this comment).

Amazing location, very historic building. Great service

Great location, right next to old city, in front of casas colgadas. Parking is really close and convenient. Beatiful rooms and building

Lindo Parador con unas vistas espectaculares, muy buen servicio, el personal muy amable. Solo cruzar el puente y ya estás en el “old town”. Volveremos

We were the first guests in our rooms following a major remodel but the area surrounding the hotel still had construction tarps up which blocked us from seeing the hotel entrance. It's a tiring walk to amenities. Arrival was very confusing, we couldnt control the a/c which was cold in one room but hot in 2 others. We appreciated being given complementary water, the only parador that did, given the tap water tasted badly. We do not like the parador policy of making us reserve for breakfast. Not relaxing at all. The food however was exceptional.

Excellent plaxe to stay and walk the city.

Clean great view wonderful staff! The front desk was very friendly!

We love Cuenca’s Parador, was a dream come true. All around the Parador was beautiful, lots of history. We definitely will come back to this location.