Our check in was 3 pm but we were told that the room was not ready which is unacceptable. We were able check in at 6 pm

Very comfortable bed and pillows

The staff were kind and helped us transition to an upgraded room to stay for an additional day. The complimentary breakfast and shuttle to the airport was very appreciated.

Location

Rooms are nice

The hotel staff was really helpful and nice. They all made my stay comfortable and enjoyable.

Nice and convenient

The shuttle is not easily recognizable. It has homewood on it then after it there’s the Fairfield name. We only saw the Fairfield part as it was passing us. We waited over an hour. Eventually staff sent an uber to get us. Hotel was nice.

Would stay again!

Great stay very happy

Clean and updated Didn't like how there wasn't end tables on one side of the beds. Not convenient. Otherwise walking distance to Wendy's and Dunkin

The room stinks smells like the carpet is dirty and needs cleaning. The staff doesn’t speak English so it’s like talking to toddlers. The jacuzzi was broke for the first 2 days, the 3rd day it was filthy dirty and I wouldn’t get in it.

Beds were very uncomfortable. It took 3 hours to get our room. While we waited other parties came in and got their rooms within a half hour. Bathroom was a nightmare with water running all over the floor. Almost slipped several times. Rooms may have been remodeled but they painted over hair stuck on the wall. Flooring was not clean in sitting area and we had no remote for tv in that area. Called front desk and no one ever came to deliver us a remote. The pool area photos are deceiving as it clearly does not resemble the photos on the website and the pool was constantly cloudy and not clear. Very disappointed with this hotel.

Wanted to get in pool..but something was floating in pool..unknown

No accommodations

Convenient

I would not stay at this property again. My daughter and I stayed 3 nights to attend her college orientation. This hotel does not look as pictured. The pool was dirty with only 3 lounge chairs and next to a busy dirty highway. Rooms are not cleaned daily, just every other day. As a result, no one came on the second day and I had to talk to the front desk just to get new towels and garbage emptied. The worst part was after we had arrived back at the hotel around 3:30 on Friday after a long day, the lobby and bar area were overflowing with people who were using the hotel the night before the cruise. The crowd was loud, overwhelming and unmanageable. Breakfast the next morning was just as bad if not worse. This hotel cannot manage nor does it have space for the amount of people using it for pre/post cruise.

Helpful staff.

Loved this place. My only complaint is the wall of my shower was a lil funky.

First room allocated was smelly and very noisy. Room change was helpful and much appreciated