Amazing place with an wonderful view of the city ! Friendly staff ! I will be back !

Up a hill. Need a car. Excellent staff and breakfast. Room small.

The views and hospitality of the hotel went way beyond my expectations. Breakfast was delicious and the Sonnenberg ride was very enjoyable and cute. The visitor pass that was shared with us was also very convenient for free public transportation and discounted museum tickets!

A nice property in a quiet setting, with an amazing view of Lake Luzern. Added bonus of easy, free parking.

We were not told that the restaurant and bar would be closed on a Monday. By the time we got back to hotel, the desk was also closed for the night. The hotel is in an absolutely beautiful location, the desk staff when there were extremely nice and helpful. The tram going up and down the hill was an adventure and the bus was easy to catch. A car is a must especially when restaurant is closed.

The location is lovely, situated on a hill with beautiful hills all around. If you don't have a car to drive here, public transit is a little challenging, but if you don't mind walking the final quarter mile, it's a beautiful walk. Breakfast was very good each morning. Be sure to check the days that the restaurant will be open for dinner. We didn't, and unfortunately the restaurant was closed for dinner both evenings we stayed at the hotel. While it was extremely warm both nights due to a heat wave and no A/C in the rooms, we would stay here again due to the clean and comfortable rooms, views, and quality of accommodations.

Quite possibly the best breakfast view I’ve ever had at an hotel. We woke on our 1st of 3 nights to the stunning view looking up to Mount Pilatus & across the Lucerne valley. Just amazing views on the terrace wherever you looked. Our room was fine, everything that we needed, breakfast was pleasant can order eggs to your liking. There’s mini golf onsite too. Yes the hotel is about 15 mins out of town, but very much worth it just for the views that change during the day.

Some of the best views you could ask for with the local cows coming out at night, bringing the soothing sounds with them. It was very hot for the time of year and no AC in my room. They did offer a fan and with the windows open, it was still comfortable to sleep. No iron available so bring your own if that’s a necessity.

Not great check in/check out times. Travel to and from is a bit tedious from the downtown core as well, would recommend the spot if renting a car only as Ubers/Taxis were not keen on traveling to the location without additional costs added on and bus routes do not take you up the hillside. Wi-Fi set up was difficult and confusing, as you needed to have data and texting availability to be able to sign in. Made it difficult to get logged on as an international traveller who was only using Wi-Fi while overseas, so I was charged to turn on my roaming to be able to connect to the internet. All that being said, views were stunning outside and in, great trails to explore nearby, wildlife was at our fingertips, and all around beautiful area. After hours check in (after 6pm) was easy, but again you will require texting/roaming to be able to receive the code to be able to open the lockbox.

Excellent view and location... They need to add WC inside the room.. Otherwise excellent lovely place!

We stayed in the corner room, which had its own bathroom and a lovely patio. We didn’t realize beforehand that other rooms share a bathroom, so we were pleasantly surprised to have a private one. It's worth noting that, like many hotels in Europe, this one isn’t staffed in the evenings. After 6 PM, there were no employees on-site. That also means no room service or food. However, they did leave out snacks and supplies on different floors, along with detailed instructions in case we needed anything. Once we adjusted to the setup, the stay was truly enjoyable. We especially loved having breakfast on the patio each morning. The staff were friendly and eager to help during the day, and the overall experience felt cozy and home-like, with stunning views of the city. Highly recommend!

Excellent views but little difficult to and fro to lucerne station. If planning to travel alot using trains the get a hotel vlose to station only otherwise do try this plus get to enjoy sloped train near hotel that goes down to main road

We have stayed here before and we love it here. We were warned in advance there was to be a big party that night of our stay. But it was no bother at all and so kind the hotel gave us advance warning. Such a beautiful place to stay

Wonderful bathroom, although no evening meal available had access to free public transport to get into town and back.

The property was good. The view is amazing.

Lovely comfortable room with an exceptional view. It was disappointing that the restaurant was closed both nights we stayed. Breakfast was ok. It would have been good to have clearer instructions that you need to say you are a guest of the hotel in order to get a free trip up on the funicular railway (we expected it to be free and showed our Lucern Guest Card but were told by the ticket office that we had to pay)

Place was fine and staff super helpful but after a very long drive and dead tired, we were told the restaurant and bar were closed on Sunday. The hotel location is rather remote but helpful staff directed us to the nearest.

Receptionist very helpful, providing information over and above ref what to see and do. Also very helpful saving a car parking space close to the property due to a car problem. We were both very impressed by the amazing views and would not hesitate to stay there again.

It is peaceful place, healing, tracking, fun with mini tram. staffs are fantastic and helpful, Oh my gosh, breakfast was fantastic too.

The hotel was clean but sort of sparse with limited dining. It looked like a nicely converted dormitory. Not much happening in the remote neighborhood.