Hotel Santa Fe Loreto by Villa Group

Explore Hotel Santa Fe Loreto by Villa Group
8.6
Very Good
From 995 reviews
Cleanliness

9.0

Room Comfort

8.0

Location

8.0

Service and Facilites

8.6

Traveler Reviews Hotel Santa Fe Loreto by Villa Group

Number of reviews per page
20
40
Top reviews
Stephen
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice room and staff were very friendly and helpful and very professional. Great food at hotel restaurant. Check in and out was very quick and easy. Great location and walking distance to everything being centrally located. Amazing hotel will definitely book here my next trip
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice affordable clean place to stay. It was a safe 15 minute walk to the shops and restaurants. Restaurant on site. The pool and courtyard were nice.
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

pool and hot tub and the hotel were clean. Staff were friendly and helpful. Cheers to Alex, Breyda, Mario and Elena on the front desk and our maid Veronica
JAMES
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location to city centre. Nice to connect with other travelers & the town/ city centre. Facilities a little run down, but adequate.
Shawn
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

this hotel has a great pool and hot tub and that’s about it we stayed for 2 nights and the rooms were noisy, the fan in the bathroom would not turn off location is ok but the food was sub par at best we were given bio tix for 2 free drinks and 2 days of continental breakfast that breakfast had a few pieces of fruit, 2 pieces of bread not a croissant as on the menu and a cup of coffee, we didn’t even go back for the 2nd day, i upgraded to the buffet breaky and it was awful, unpaid $8 is for scrambled cold eggs and cold chicken stir fry and was told that’s all we have yet i was there an hour before they closed breaky i will not return to this hotel, i was incredibly disappointed
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Veronica
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10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Enjoyed the pool and courtyard. Staff were all friendly. I chose this hotel for the security of having the rooms open into the enclosed courtyard.
Erin
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The pool and hot tub were the best part of this hotel. Our studio suite was at ground level and the sliding door latch was barely holding on. The water in the shower was luke warm. We did not receive the 2 free drinks that were supposed to be included and the continental breakfast was literally 2 pieces of bread with a couple pieces of papaya in the fly restaurant. The coffee was a highlight.
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John Roger
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Only warm water poor internet and tv. Very noisy. Staff was very friendly
Penny Lorraine
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff, spotless room with daily linen service. Only one mild annoyance-
Jennifer
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was great. It was great to have a hairdryer and a microwave and a refrigerator. The staff was very helpful and very accommodating to give us an extra blanket at the second night. The room was clean and comfortable and near the pool.
Amavalise F
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Water was low pressure and luke warm, lots of loud noises at night. Locking mechanisms that were difficult to use. Room not ready on time, breakfast not served on time. Inattentive staff.
Tom
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was nice and clean Staff very friendly
William
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent service by Maximo and Jesus in Casa Mia
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great staff, courteous and helpful. Easy walk to centre of town.
Jason
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The internet in room 102 was very low to not working. I could not work from my laptop. Please improve the wifi for every room in the hotel. I have stayed before with the same issue of bad internet. It is 2026 with fiber optica in Loreto.
Michael Bruce Van
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Only issue was the problem with the internet. The hotel was wonderful, clean and large. Staff was great. Please try and update internet. Thank you for wonderful experience.
Margaret
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice place. Nothing exciting but very convenient to bus station
Carlos A.
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room and facilities very clean. Bed way too soft and pillows of poor quality.
Mary
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Entire property was clean and well kept. Staff efficient and courteous. The convenience store on site was helpful. Love the kitchenette. Especially refrigerator with freezer. Quiet.
Helga
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great room, kitchenette, toaster & blender too, tv with many channels. Rooms cleaned well every day, great staff. Lovely pool & hot tub, towels supplied. Breakfast included. The downside was bad internet, spotty in many areas, rooms, on various levels, lobby & restaurant. It would drop off or not work ag xll.
Number of reviews per page
20
40