Hotel Palazzo Guadagni

Explore Hotel Palazzo Guadagni
9.2
Exceptional
From 211 reviews
Cleanliness

9.4

Room Comfort

8.6

Location

9.6

Service and Facilites

9.2

Traveler Reviews Hotel Palazzo Guadagni

Number of reviews per page
20
40
Top reviews
Ann
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Absolutely amazing stay! Great location to all major attractions, great restaurants nearby, beautiful rooms, certain room has Duomo view, incredibly helpful staff! Definitely recommend it and we are planning to come back!
Annyelis
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Hotel Palazzo was stunning. I would definitely stay here again and I already can't wait to! The staff were so friendly and made you feel right at home. Everything was walking distance and the area was incredible!
Hye Nam
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

This very hip hotel features a stylish rooftop bar—the hottest spot in the city—along with cool and friendly front desk staff, amazing rooms adorned with antique furniture and beautiful wall paintings, and stunning views throughout.
Catherine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The warm and friendly staff.Excellent breakfast. Beautiful loggia overlooking Florence
donald
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

We spent 3 nights at the hotel. The staff is phenomenal! Very friendly and welcoming. Can’t beat the location, everything is within walking distance. My issues are with the room (#6). Decor needs updating. Our room was adjacent to the dish washing/kitchen room!!! There is constant traffic. Quite noisy, especially when trying to go to sleep. And the bathroom…the shower floor drained away from the drain. There is no door on the shower causing a flood in the bathroom. We used about 3 towels each time we showered to contain the water!
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Kimberly
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We wish we spent our whole trip here! It’s absolutely gorgeous. Breakfast and drinks on the patio are unbeatable. Staff was friendly, comforting and accommodating to every one of our needs, including calling a taxi, an early check in when I wasn’t feeling well etc. Excellent stay!
Anita
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Worth the stay and I highly recommend
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Nice and elegant, good breakfast options
Shoumick
icon-Leisure
Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The Hotel is so charming and exactly the vibe you want from Florence. The staff are amazing and they are very helpful guides to the city and have great, chic taste.
Kindra
icon-with Partner
with Partner
8.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

The first room we had we were not impressed. The staff was quick to fix it and the next night we had a much better room. The rooftop was very popular and beautiful to enjoy breakfast on. The location is FANTASTIC. The hotel is quintessential old world Italy. Walking distance to Rialto bridge and Pitti palace. Great restaurants downstairs. LOTS of stairs to get up and down to the hotel but there is an elevator.
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ANN
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Front desk staff were super accommodating, helpful and friendly. . Meals on the loggia were very tasty with a great view. Beds were comfortable and room was clean
Rita
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

rooms are spacious with A/C. Lovely buffet breakfast overlooking St Spirito piazza. Also great place to have a. Drunk in late afternoon or evening. Several great trattorias nearby.
Hailey
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

We really hoped to like Palazzo Guadagni. We booked a two night stay for our honeymoon in Florence based off of a Condé Nast Traveler recommendation. What I will say is that the hotel is in an amazing part of the city and it was so cool to arrive there at night— it felt like stepping back in time. There were lots of great restaurants right downstairs and it was super convenient to lots of things to do in Florence. The room itself felt like a museum. I truly could feel the history and I understand a lot of care was put into preserving this feeling. Unfortunately, my husband and I left after only one night of our stay. First off, the “lively fresco” that was advertised in our room was pretty creepy. It was hard to fall asleep under the 6 spooky devilish faces staring down at us. The room was so big and so old that with the AC turned all the way on it was unable to fill the room and the only way to try to mitigate the heat was to sleep with the window open which let in all the sounds from the bars just below. The shower pressure was pretty bad and the shower kept randomly turning on in the night which added to the spooky factor. The biggest issue for me, however, was cleanliness. My husband and I both woke up in the middle of the night feeling sick from the dust in the room (which visibly fell from the ceiling), excruciatingly hot, and a little skeeved out (I woke to a spider right by my face). With respect to the hardworking staff, this was just not a home run for us.
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DAVID
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Great staff. Amazing location
Haleigh
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

It is located in a lovely piazzo with great food and historical sites!
Adele
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

We had a wonderful stay. The staff was accommodating and helpful. The rooms were spacious and absolutely stunning. The rooftop bar was beautiful with excellent cocktails. The continental breakfast was wonderful. This location is easily walkable to several shops, dining, and points of interest.
Iva
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

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rose
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

It was an excellent location. And Petra is amazing. The staff is mostly friendly except for one middle aged man who was a server on the terrace and was rude and embarrassed my 23 year old daughter for sitting on the terrace alone. Anyhow aside from the leak in the air conditioner the accommodations are cute.
Isaac
icon-with Partner
with Partner
6.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

This hotel is hard to describe. People are no rude, they are kind friendly. But also doesn’t do much for the hotel or to help. You could see in every guest face the shock with the service and return from their money. When you pay 400 euro a night you expect great service with someone helping with your luggage from door to door and I was surprise with a Hotel that almost looks like a Hostel vibe. The hotel has a famous bar with a view. The problem was that the room is literally together with the Bar. Noise is not an issue in the rooms. But one night I had ask a person to move his chair so I could open my room door. It is a lot of strange people people coming in and out of the bar, which made me uncomfortable and felt uncomfortable unsafe, but nothing happened which was good. The break fast is also not good. The room is spacious but kind empty, which made me a bit sad. The hotel could invest little money to make it a bit cozier. Water coming from the shower is weird, comes with some moments very hot water that almost burns your skin. At end of the day, I was left with strange feeling. The view is nice, but that is only highlight. The rest I wish knew it before booking, but I was misled by Instagram pictures as the hotel does a good job on social media with good photos.
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Jason
icon-Leisure
Leisure
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Amazing large room with beautiful tall windows and view. Will stay here again!
Number of reviews per page
20
40