Overall an excellent place to stay before an early morning Heathrow flight. The staff were ver attentive ensuring that we had all that we wanted. It is not a luxury hotel and nor has it set out to be - just ideal for our purposes.

Issue to start with as the receptionist was unable to find my booking, but she was efficient in calling her manager, and taking us to our room. All staff were friendly and helpful. the room was basic but clean with tea and coffee making facilities. Breakfast was lovely, full english offered. Only negative I would add is that the hotel was quite noisy inside and out due to it being on the main road, and non double glazed windows.

Friendly and welcoming.

I'm sorry this place was horrible. I feel the description on the website is grossly inaccurate. This place is not a true B&B, it's in a"sketchy" part of town, it was DIRTY- the bathroom floor was filthy. The beds are well passed their use for comfort and have the bare minimum bedding-a sheet covering a bare mattress, comforter, and a pillow case over a bare, flat, dirty pillow. The two throw pillows in the room were dirty and smelled. The people that worked there were very helpful and kind and they did have a nice breakfast. I feel like I was duped for the amount of money it cost. I did not feel safe here.

It all worked no problems at all

Nice stay and very kind people Property is quite old, price a bit high

Staff was excellent! Can't say enough about them

The place was horrible, dirty, with people doing drugs at reception, we checked in and left 5 min later, as we did not feel safe at the place.

Excellent value if (like me) you prefer box spring mattreses over extra firm beds. Nearby Moon Under Water pub in Hounslow has the best bar manager I have experienced in nearly 40 years--excellent recommendation by a facility that prohibits alcohol.

very good

Very good for Heathrow & good price.

Property was a short walk from the tube station, and only 2 stops away from the Heathrow airport. The convenience was nice. The building is very old, under control seduction, dirty, and quite smelly. When we got our room, it had a very strong perfume odor. We aired it out since we could barely breathe in there, and afterwards it smelled of cigarettes. It was dirty and most of the outlets did not work. The staff was very nice and the breakfast was good.

Pleasant enough, what you would expect for the price

This hotel is like stepping back to the 70’s! It advertises as having a restaurant,but it hasn’t operated for a while now apparently.No food available at this hotel. It is a VERY tired hotel,I wouldn’t stay there again.

The staff were very helpful even though they were decorating downstairs the service and breakfast was excellent.

Whilst the bedroom was spotlessly clean, there was building work going on rifgr into tge night in the di ning room which was next to our room. I coukd clearly hear the person in the next bedroom to us snoring all night and the staff were chatting so loudly to each other you had no hooe if sleeping after 6am. Full English bearkfast consusted of bacon eggs beans 1sasauge and toast , this was lovely and hot. Overall, we had a vwry disappointing stay.

The management at the firs were very helpful,

Everything was good until the last night of our stay when a mouse got into the bread we had for making on the road traveling. I believe that the remodeling may have pushed them away from the kitchen

Great staff. Good value. Good location for London.

Heard loud banging until late into the night which kept me awake and when I went down for breakfast next morning, saw that it was because they were doing maintenance on the hotel (at 11 o'clock at night!!). Was woken up at 6 o'clock in the morning by what sounded like a small animal in my room (however didn't find anything). My room was next to the roadside and could hear every single noise outside. Will definitely not be staying here again.