Reception hard to find from car park not sign posted not well lit Bar was out of stock of Hook Norton so no real ale option A service charge added to final bill so be awear A 10% change added to my final bill that is not mentioned anywhere when booking

Hotel was a really nice traditional hotel. Breakfast fantastic. Had some issues which put a dampener on the stay but that was more to do with hotels.com rather than the hotel. Wasn’t blown away by the food for dinner but was adequate for my needs.

Staff were friendly and helpful. Check in was nice a quick. Our room was comfortable and clean. Had a meal in the restaurant food was very nice. Breakfast the following morning was just as nice

were nice but could do with a makeover.

clean room

Lush

Spotlessly clean, high spec and excellent value for money. Delightful village setting. Friendly efficient staff and a great breakfast

Beautiful country hotel. Reception was clearly signposted and manned on arrival. Room was in keeping with the theme of the hotel . Breakfast offered lots of options.

As always good

Friendly staff, and clean fresh room!

Room was lovely, very clean and accessible as it was on the ground floor. As it was Sunday, there wasn't a full menu on, but we were more than happy with the roast sirloin. All staff were excellent, especially the young barman who was polite, helpful and happy to chat.

The room & the staff were fine

Friendly staff. Cody atmosphere.

Fabulous warm welcome. Room was clean and comfortable. Great dinner and wine menu. Staff were amazing so courteous and attentive. Couldn't fault anything .

Clean, quiet. Lovely property. Nice breakfast. Friendly staff.

All the above! Staff was great . Irina at front desk and everywhere else as well is fantastic at her profession. She was kind enough to alert us prior to our arrival that there was a possibility of a boisterous wedding party the night of our arrival and moved us to a different wing.

The room was a good size, clean, and well stocked with tea and coffee. However, I didn’t enjoy the evening meal. I ordered the lamb and it really wasn’t nice — I only ate the mash and left the rest. Service was also very slow; it took an hour for the food to arrive at 7pm, despite the restaurant being almost empty.

Nice hotel, bit more charm than your traditional chain. All staff notably helpful and friendly. Food was nice in the evening and breakfast (small continental buffet with cook to order hot food) was really good and attractive.

Hard to get hold of hotel to book in the first place had to book through hotels.com in the end once arrived on site staff were very helpful very friendly just shortstaffed.

Room beautiful but shower leaked all over floor. Soon dried though. One recommendation is to have a small table and socket on the side of the bed where radiator is. Room 9 is lovely though and the staff can’t do enough for you.