The hotel is beautiful, has a great pool area, and friendly staff. We did not sleep well because the air conditioning was not functional. I had a front desk person show me how to set the air condition function, fan to high and temperature to the lowest setting of 18 degrees Celsius. Unfortunately no cold air was coming out. We tried opening the sliding glass door but there was too much noise from the main road. Upon checking out the front desk clerk admitted they have chronic issues with the system and mechanics are often on site attempting to repair it. We paid twice what I would normally pay for a transiting overnight, however really liked the pool and location since we had a full day before departing the country. We should have had a better experience, and it would have been nice for the hotel to offer some concessions but they didn't.